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Beisswenger's Hometown Hardware is looking for a Store Manager at our location in New Brighton, MN.
Job Summary
Store Managers are responsible for ensuring that associates provide exceptional customer service, while achieving sales goals. This includes ensuring customer satisfaction, driving sales, building sales skills and product knowledge. Effective Assistant Sales Managers maximize productivity and profitability by balancing sales and expenses, identifying sales opportunities and setting customer service standards. They must demonstrate knowledge of the store's purpose and goals and have the skills to help associates achieve those goals.
Responsibilities and Duties
The major responsibilities for this position include: Train, coach and observe associates using the basic S.A.L.E.S. process. Provide input into merchandising decisions to the store manager Implement the marketing strategy for the current year Resolve customer and employee complaints in a timely and satisfactory manner Lead associate team to accomplish store goals Manage the WOW and Customer Engagement programs Be proficient in all store technology (i.e., ACENET, POS system)
Qualifications and Skills
The minimum requirements for this position include: Education/Training: High School degree, some college preferred. Posses a vast product knowledge of hardware related products along with a willingness to learn Experience: Minimum of 1-3 years retail management experience Skills/Knowledge: Strong leadership and analytical skills Excellent customer service skills Excellent verbal and written communication skills with the ability to communicate clearly and effectively in all situations Strong problem-solving and organizational skills Ability to lead and develop others Ability to handle multiple projects and task with a high attention to detail Knowledge of retail computer systems, MS Word and Excel a plus. Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business Physical RequirementsThe minimum physical requirements for this position include: Ability to stand for an extended period of time Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting and perform all functions as set forth
Benefits
Medical, Dental and 401(k) are available.
Work Remotely
Job Type: Full-time
Pay: Up to $75,000.00 per year
Benefits:
Experience:
Ability to Commute:
Work Location: In person
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