Overview
Main Purpose: Lead the Decathlon store to become the local reference for sport by balancing:
- People: build a motivated, happy, and skilled team.
- Planet: drive sustainable and eco-friendly practices.
- Profit: ensure healthy sales growth and profitability.
Key Responsibilities
- Business Project: Design and implement a local omnichannel commercial strategy.
- Offer sustainable solutions (second-hand, rental, repair).
- Build partnerships and engage with the local community.
- Customer Experience: Grow sales and services across all channels.
- Guarantee customer satisfaction and safety.
- Optimize team schedules and store organization.
- Manage resources responsibly (waste, energy, transport).
- Team & People Management: Motivate, train, and develop teammates.
- Ensure compliance with labor laws and company policies.
- Recruit and structure the team for future challenges (digital, sustainability).
Core Skills
- Behavioral: communication, decision-making, customer focus, adaptability, teamwork, strategic mindset.
- Technical: project & business management, data & security, labor & trade law, sustainability, crisis management.
Stakeholders
- Customers and local community.
- Store teammates and peers.
- Regional/local leaders.
- Partners and institutions.
