Store Manager - Electronics

Key Responsibilities:

Sales & Business Performance

• Achieve monthly and annual sales targets for mobiles, TVs, and accessories.


• Monitor KPIs such as conversion rate, average ticket size, and product mix.


• Implement sales strategies, promotions, and upselling techniques.


• Analyze sales reports and market trends to improve performance.

Store Operations

• Manage day-to-day store activities, opening/closing procedures, and merchandising of Electronics.


• Ensure product displays are attractive, updated, and aligned with brand standards.


• Maintain stock accuracy, inventory control, and loss prevention.


• Coordinate with suppliers and warehouse for stock replenishment.

Customer Experience

• Ensure high levels of customer satisfaction and service quality.


• Resolve customer complaints professionally and promptly.


• Build long-term customer relationships to drive repeat business.

Team Management

• Recruit, train, coach, and supervise sales staff.


• Conduct performance evaluations and provide ongoing feedback.


• Prepare staff schedules and ensure productivity.

Compliance & Reporting

• Ensure compliance with company policies, safety standards, and procedures.


• Prepare regular reports on sales, stock, and team performance.


• Monitor store expenses and control operational costs.

Qualifications & Requirements

• Bachelor’s degree preferred (Business Administration, Commerce, or related field).


• 3–5 years experience in retail management, preferably electronics or telecom.


• Strong leadership, sales, and negotiation skills.


• Good knowledge of mobile devices, TVs, and consumer electronics market.


• Excellent communication and customer service skills.