Store Manager – Fine Jewellery Boutique

💎 Store Manager – Fine Jewellery Boutique

At  ORNAZ , we’re re-imagining what it means to buy fine jewellery in India. Our boutique isn’t just a store – it’s an experience. We’re looking for a  Store Manager  who can combine operational excellence with a warm, customer-first approach to make every visit unforgettable.

🚀 What You’ll Do

• Lead daily store operations  – opening, closing, inventory, and visual merchandising.
• Deliver a  premium customer experience , guiding clients through their journey from walk-in to purchase and beyond.
• Manage  sales targets  and report on performance metrics.
• Train, mentor, and motivate  store staff to deliver excellence.
• Coordinate with  production & logistics teams  to ensure smooth order flow and on-time deliveries.
• Handle  customer escalations  with empathy and problem-solving skills.
• Ensure compliance with company policies, safety, and hygiene standards.

🎯 What You’ll Gain

• A leadership role in a  fast-growing luxury D2C brand .
• Experience in  retail management, customer delight, and team leadership .
• Exposure to the world of  fine jewellery, design, and brand building .

✅ You Should Apply If

• You have  2–5 years of experience  in retail / luxury / D2C brand management.
• You are passionate about  customer experience and premium brand storytelling .
• You are  organized, target-driven, and a natural leader .
• You are fluent in  English & Hindi  (extra languages are a plus!).

📍 Location

• Gurgaon Boutique