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Assistant Store Manager (Max)

To take ownership and effectively manage functional operations of our stores.

Customer Satisfaction

To take ownership and effectively deal with customer requests, queries and complaints and take necessary action from feedback

Ensure all customer orders are dealt with immediately and correct procedures followed for dealing with customer orders and to take corrective actions wherever required.

Stock Levels and Event Calendar

Prepare and participate in the preparation of sales budgets for discussion with the CM

Ensure prompt and effective replenishing of merchandise in-store

Ensure effective space utilization

Review and effectively deal with slow lines and end of ranges and implement necessary action

Ensure Stock levels are sufficient for major events

Ensure all sales, promotions are planned effectively, executed and promptly and maintained professionally

Review and analyze stock and sales reports monitoring over- and under stocks, suggesting corrective action to be taken by the CM

Coordinate with the Mall management for promotional activities

Reporting and Competitor Activity

Submit brief Monthly reports to the CM covering all aspects of:

Sales performance

Stock positions and concerns

Special events and promotions

Staff movement & issues

Conduct competitor shopping and Providing monthly feedback on competitor and event activities

Merchandising, Shop keeping And Store Standards

Maintain a detailed knowledge of the section merchandise, ensuring promotions and fast selling lines are featured.

To ensure all products are price tagged and bar-coded before display

To maintain hygiene & cleanliness for store inclusive of any back areas

Human Resources & Daily Stores Operation

Effective time management of self and subordinates

To plan the monthly staff rotation of the store

Identify store training requirements and conduct relevant training

Dealing with staff related administrative issues.

Ensure all disciplinary procedures and staff movements are directed through the CM.

Assist with creation of an environment which conducive to a high store morale

To ensure staff accommodation.

Daily Store Operations

Functional operations in stores

Ensure random pricing checks on products to be completed in time

Minimize shrinkage in line with targets, and implementation of SLAP

Theft policy and procedure

Implementation to Health & Safety regulations and maintain a safe working environment.

At least 5 years of work experience in fashion retail on a Store Manager role, Bachelor’s Degree

Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 25 plus value led, own-built brands across retail, hospitality, food, and leisure.

Over the years, our UAE - based group has evolved into a comprehensive retail and hospitality entity, with over 2200 retail stores, leisure, and hospitality outlets, panning the GCC, Middle East, India, Southeast Asia, and Africa. Today, Landmark Group is one of GCC's largest omnichannel retailers and India's top home and fashion retailer.

We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Homecentre, Emax, Fitness First, to Funcity, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade.

Max Fashion is a prominent retail brand based in Dubai, is part of the Landmark Group, a renowned retail conglomerate in the Middle East.

Launched in 2004 in the UAE, Max caters to both the value conscious and fashion savvy consumers - offering clothing and accessories for women, men and children along with footwear, accessories, toys and home décor.

The brand offers an inspiring and shopper friendly experience for its consumers every day. The range of clothing and accessories are designed in-house and marketed to a very widespread demographic across the Middle East and GCC. Max also offers an Omni-Channel proposition for the customers through stores and online shopping platform.

Max Fashion is well-regarded for its blend of style, value, and convenience, making it a popular choice for fashion-conscious shoppers in Dubai and beyond. It has also made a strong presence in India and South East Asia. Our team is passionate about empowering creativity and fostering innovation. We believe in nurturing a dynamic and inclusive work environment that encourages continuous learning and values diverse perspectives, thereby achieving collective success.

With a commitment to Landmark Group values, we are dedicated to making a meaningful impact on our customers, employees, and the community at large.

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