Store Manager Trainee

About the company

McDonald’s Saudi Arabia is owned and operated by Riyadh International Catering Corporation, which holds the exclusive franchise rights in the central, eastern, and northern regions of the Kingdom. It is a major contributor to the Kingdom’s economy. The company supports local suppliers and invests heavily in hiring and training the local workforce. Since its establishment in 1993, McDonald’s Saudi Arabia has been committed to providing safe, high-quality products to all its customers. It adheres to the highest standards of food safety and implements both local and international food safety systems. The menu at McDonald’s Saudi Arabia is designed to support an active and balanced lifestyle

Job Summary

The Restaurant Manager is responsible for achieving operational excellence and delivering outstanding results in Quality, Service, Cleanliness (QSC), Sales, Profitability, and People Development. This role involves creating and evaluating short, mid, and long-term objectives, managing budgets and P&L, ensuring consistent operations, and driving customer satisfaction. The position also focuses on talent development, cost control, and implementing marketing and promotional activities to maximize profitability and growth.

Job Description

Key Responsibilities

1. Strategic Planning & Financial Management (40%)

• Develop and evaluate short, mid, and long-term objectives and action plans for QSC, Sales, Profit, and People Development.
• Prepare and manage restaurant budgets; control P&L line items.
• Conduct monthly P&L projections, reconciliations, and identify profit opportunities.
• Ensure bottom-line profit aligns with sales levels and implement sales-building initiative

2. Restaurant Operations Management (30%)

• Organize monthly activity calendars to achieve objectives and maintain consistent operations.
• Deliver excellent quality, service, and facilities management independently.
• Implement local and national promotions and monitor effectiveness.
• Gather and analyze customer feedback to improve satisfaction.
• Respond to changes in volume and promotional activities by adjusting operational plans.
• Ensure timely completion of equipment calibrations and compliance with operational standards.
• Execute retention plans, crew incentives, and enthusiasm calendar activities.
• Manage inventory, Build-To calculations, and ordering of supplies.
• Ensure employee welfare requirements are met (housing, medical, transportation)

3. Reporting & Control (10%)

• Control and verify labor, waste, cash, and yields during shifts.
• Manage daily paperwork, inventories, cash sheets, drawer counts, and deposits.
• Monitor annual budget allocations, control expenditures, and report variance.

4. People Management (20%)

• Provide clear direction, prioritize tasks, and delegate responsibilities effectively.
• Review individual performance, provide feedback, and coach team members.
• Lead and motivate staff to achieve targeted goals and objectives.
• Implement talent management practices including recruitment, development, and retention.
• Conduct management meetings, crew opinion surveys, and communication sessions.

Qualifications & Skills

• 2 to 4 years' experience in Operations role
• Education and Certifications: High School Diploma in Business Administration
• Job related Skills: Planning and Organizational Skills, Coordination Skills.
• Result Driven
• Communication & Presentation Skills
• Interpersonal Skills