Strategic Account Director

Join a Growing, Results-Driven Marketing Company!

Direct Marketing Solutions (DMS) is a leading multi-channel marketing firm specializing in direct mail and digital campaigns. As we expand, we're looking for a Strategic Account Director to join our team working in this remote role. This is a great opportunity for a professional who wants to grow in a fast-paced, collaborative environment.

Position Summary

The Strategic Account Director (SAD) is the primary point of contact for clients, responsible for building strategic relationships and guiding them through integrated marketing initiatives. Acting as a trusted advisor, the SAD works collaboratively with clients to maximize success across direct mail, digital, and other channels to craft data backed, omni-channel strategies that drive measurable results. This role utilizes a mix of strategic marketing, direct mail/digital expertise and client facing leadership to ensure campaigns are executed seamlessly from planning through optimization.

Essential Functions

• Owns client relationships and marketing programs end-to-end, leveraging data-driven insights to recommend the right channel mix (direct mail, digital, email, social, SEO/SEM, programmatic, etc.) for growth.
• In collaboration with Sales, develops and presents integrated campaign strategies that balance traditional and digital tactics based on client goals and performance trends.
• Reviews campaign analytics across channels to interpret results, recommend optimizations, and demonstrate ROI.
• Collaborates with internal account management, digital, creative, and production teams to align execution with strategic objectives.
• Acts as a thought partner with clients, introducing emerging marketing trends and USPS promotions while also identifying digital and traditional opportunities that support direct mail performance.
• Works closely with Account Managers to coordinate and conduct Quarterly Business Reviews (QBRs), connecting campaign data with business outcomes and providing proactive recommendations.

Qualifications

• Bachelor's degree in business, Marketing, or related field or equivalent experience
• 8-10 years' in strategic account management or marketing, with proven experience integrating digital channels into holistic marketing campaigns
• Solid understanding of core digital tactics (SEO/SEM, paid social, programmatic, retargeting, email marketing, web optimization) and how they work with direct marketing efforts
• Strong ability to interpret performance metrics across channels and make data-backed recommendations to clients
• Familiarity with marketing technology platforms (e.g. Google Ads, Meta Ads Manager, Google Analytics/GA4, CRM/automation tools)
• Exceptional communication and interpersonal skills to influence decision-making and build strong senior-level client relationships
• Demonstrated ability to collaborate positively across departments/organization

What We Offer:

Our focus every day is to support the health and happiness of our employees. We do this by offering vacation, sick and holiday pay, as well as a comprehensive benefits package including: Medical, Dental, Vision, Disability, Life Insurance, 401(k), and EAP.

Ready to Take the Next Step?

If you're ready to grow your career with a company that values integrity, creativity, and hard work, we'd love to meet you.

Apply today and be part of the DMS team!

Equal Employment Opportunity/Diversity, Equity & Inclusion

DMS believes the individual and varied contributions of all members of the DMS team contribute to our success. To ensure DMS culture continues to incorporate everyone's perspectives and experience, we provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, marital, veteran or disability status, gender identity or expression, sexual orientation, religion, sex, or national origin.