Strategic Operations Analyst

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Job Category

Position: Strategic Operations Analyst

Reports to: Director of Strategic Operations

Location: Slingshot Corporate Office – Marion, Indiana

Team Description and Goals

The Strategic Operations Department is a team that supports Slingshot Operations in a variety of ways. This department works alongside different departments during their peak seasons of work, takes on various special projects that promote business health, as well as train and develop team members for growth opportunities. These opportunities include but are not limited to: specialized roles in our corporate office or managing one of our university campus stores across the country

Your time on our team will not only include exposure to a wide variety of tasks and departments, but will also include outside training such as online courses. This could include but not limited to personal finance, basic SQL/programming, economics, financial reporting and budgeting, and management.

Position Overview

The Strategic Operations Analyst plays a vital role within the operations of Slingshot by working in and with a variety of departments and using this cross-departmental knowledge to work on business analytics projects. This role will require a lot of time working in Excel analyzing and manipulating data. The projects that you will work on will have a high impact on Slingshot’s business; an improvement in one department can develop efficiencies for another department. Knowing how each department works and interactions with each other will be a key ingredient to understanding every project you work on.

Duties

• You will work on various projects in which you will collect, analyze, and report on data and various metrics. This can include, but is not limited to, sales quotes, inventory metrics, and margin metrics. This will involve data manipulation and analysis in Excel and using/editing SQL queries to pull data.
• Oversee all inventory QA tasks, which are manual processes that are done to make sure Slingshot’s physical textbook inventory is at the right locations and being processed in a timely manner at our college stores.
• Perform various tasks on a regular cadence in Excel and SQL related to refunding/recalling items when students drop courses, liquidating excess inventory, reporting on adoption cancellations, and so on.
• At times, there will be initiatives and projects that Slingshot wishes to embark on. You will have the opportunity to assist in these initiatives in a variety of ways. These special projects will be assigned by the Director of Strategic Operations. These projects could involve data analysis, streamlining existing operational processes, coming up with new operational processes, project management, and so on.
• Assist other departments, such as the Course Materials Team, Logistics, and Store Operations, from time to time. If you haven’t worked in these departments before or haven’t worked at Slingshot previously, you will be expected to spend some time in these departments learning their tasks and processes over the first 6 months in this role.

Expectations

• 40 hours a week in the office with occasional overtime.
• Flexibility in tasks and humility in service.
• A willingness to learn new skills within Slingshot Operations and assist departments based on your level of expertise.
• Embrace change.

Qualifications

• Proficiency in advanced computer skills including the Google Workspace suite.
• Some previous experience using Excel, basic software development, or SQL.
• Nice to have: Familiarity with utilizing x-lookups, pivot tables, and conditional statements.
• Analytical mind that enjoys manipulating large data sets and solving complex problems.
• Embraces change and is never satisfied with the status quo.
• Is able to learn new concepts and processes quickly.
• High school diploma or equivalent