Strategy & Operations Reporting -Sr Associate

At PwC, our people in brand management, marketing and sales focus on collaboration to develop and execute strategic sales and marketing initiatives. These individuals focus on driving revenue growth, promoting the Firm's services, enhancing brand visibility, and capturing new business opportunities. They utilise market research, digital marketing, creative campaigns, and effective sales strategies to engage clients, enhance the firm's brand and market presence, and achieve organisational targets. Those in Alliance at PwC will be responsible for establishing partnerships with companies to better serve our client’s needs. You will build relationships to complement PwC’s strategy through execution capabilities that allow PwC to deliver multi competency programmes and solve client’s most critical business issues. Working in this area, you will develop and execute the strategy and business plan, focus on market penetration and revenue growth, and identify opportunities for solution development and industry alignment. You will also build relationships with key Alliance executives, identify synergies between the technology and the Firm and collaborate with cross-functional teams.

The Opportunity

As part of PwC’s Sales Operations & Reporting team, the Alliance Sales Operations Associate will play a key role in ensuring data accuracy, revenue attribution integrity, and market-informed reporting. This role serves as a critical liaison across Sales Ops, CRM support, Alliance, and Delivery teams to resolve issues, provide actionable insights, and maintain consistent standards across Alliance pipelines.

You will leverage analytical expertise, CRM knowledge, and market intelligence to validate data, monitor revenue trends, and provide reporting that informs leadership decisions. By driving operational discipline and insight delivery, you will contribute directly to the effectiveness and credibility of PwC’s Alliance ecosystem.

Responsibilities

Salesforce Pipeline Data Accuracy

• Review and validate Salesforce opportunity records for correct tagging, partner attribution, sales office alignment, and pipeline status.
• Conduct root-cause analyses of recurring pipeline issues and surface process gaps that impact data integrity.
• Partner with CRM administrators to ensure remediation aligns with established data standards.
  
  

Win Attribution Monitoring & Hygiene

• Analyze Alliance-attributed win trends, identifying deviations through dashboards and historical comparisons.
• Document attribution patterns, leakage trends, and corrective actions to inform hygiene reporting and process improvements.
• Maintain hygiene tracking logs and validate Help Desk changes, ensuring compliance with internal policies and endorsement requirements.
• Serve as a point of escalation for complex attribution scenarios, ensuring resolution and accurate reflection in CRM systems.
  
  

Collaboration & Stakeholder Engagement

• Act as the central contact for data remediation and revenue attribution within the Sales Ops team.
• Work with Alliance, Finance, and Delivery leads to communicate attribution changes, assess business impact, and align on corrective actions.
• Develop reporting narratives that contextualize pipeline and attribution data for senior management.
  
  

What You Must Have

• Bachelor’s Degree
• 4-9 years of relevant experience in data analysis, business research, or Alliance/operations support.
• Advanced proficiency in Microsoft Office applications, including PowerPoint, PowerBI, Excel, Word, and Outlook
• Strong stakeholder management skills and ability to work in a matrix environment.
• Proven ability to translate data into actionable insights and support strategic decision-making.
• Ability to work effectively in team environments, contributes to shared goals, and builds strong working relationships across functions and levels.
• Strong project management and prioritization skills
• Excellent communication skills (written and verbal) with experience creating executive-ready materials.
• Highly organized, detail-oriented, and committed to delivering high-quality work.
  
  

What Sets You Apart

• Experience in Alliance ecosystems, preferred.
• Proven experience in Data Analytics and Reporting
• Salesforce CRM knowledge (ideally but can be trained)
• Experience with data visualization and business intelligence tools (e.g., Power BI)
• Knowledge of market research databases (Factiva, OneSource, Bloomberg)
• Exposure to project management methodologies and operational process improvement
• Exposure to consulting or professional services environment
• Strong problem-solving ability with the flexibility to adapt to changing priorities