Student Accommodation Officer

Canadian University Dubai invites applications for the position of Accommodation Officer. The successful candidate will support the effective operation and supervision of student accommodations, guest villas, staff housing, and transportation services, ensuring a safe, organized, and welcoming environment for students and staff.

Key Responsibilities:

• Oversee and monitor the daily operations of student housing facilities.
• Conduct regular inspections to ensure maintenance standards and identify safety concerns.
• Manage inventory of supplies, equipment, and furniture; initiate requisitions when necessary.
• Coordinate room allocations and reassignments based on policies and availability.
• Supervise access control, key distribution, and CCTV monitoring systems.
• Respond promptly to student inquiries, concerns, and incident reports in a professional manner.
• Collaborate with the Facilities team to address building issues and ensure timely repairs.
• Maintain a clean, organized, and welcoming environment in both common areas and rooms.
• Develop, implement, and monitor compliance with accommodation-related health and safety policies.
• Coordinate with external contractors for maintenance and repairs as needed.
• Conduct regular safety drills, emergency response training, and security briefings for students.
• Respond swiftly to emergencies, including medical incidents, fire alarms, and disturbances.
• Work closely with campus security to ensure a secure and regulated living space.
• Foster a welcoming, respectful, and supportive student living environment.
• Organize orientation programs for new residents covering housing policies and safety procedures.
• Plan and deliver community-building activities and social events to enhance student engagement.
• Mediate student conflicts and ensure disciplinary policies are upheld with fairness and sensitivity.
• Build strong, trusting relationships with students, faculty, and university departments.
• Ensure adherence to university policies, fire codes, and relevant regulatory requirements.
• Maintain accurate records of occupancy, incident reports, and maintenance logs.
Track Invoices payments for accommodation and liaise with Finance and Registrar for compliance

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Qualifications:

• Diploma or Bachelor's degree.
• Experience in accommodation management, purchasing, and basic building maintenance.
• Proven mediation and problem-solving skills.

Skills and Competencies:

• Strong organizational, time management, and administrative abilities.
• Excellent interpersonal and communication skills in both English and Arabic.
• Commitment to customer satisfaction and team collaboration.
• Flexibility to respond rapidly and effectively to urgent issues.

Other Requirements:

• Candidate must reside on-site to swiftly address emergencies.
• Personal transportation is desirable.

We encourage internal team members meeting these criteria to apply and advance their careers within CUD.