Main duties & responsibilities:
- Manage front-office cashier duties, including issuing proforma invoices, collecting payments (cash/cheque/POS), and issuing receipts to parents.
- Handle petty cash transactions and monitor staff advances to ensure timely adjustments with monthly salaries.
- Coordinate with Admissions to verify fee structures and prepare accurate fee invoices, ensuring timely delivery to customers.
- Follow up on collections in coordination with relevant departments, and analyze the effectiveness of collection procedures, recommending improvements where necessary.
- Issue receipts upon fee payments and reconcile collections with outstanding dues in the accounting system.
- Process and record all online payments and bank transfers for school fees, ensuring accurate daily reconciliation with bank statements, proper filing of supporting documentation, and prompt follow-up on any returned cheques.
- Manage postdated cheques: sort, list for discounting, and monitor maturity dates.
- Prepare weekly and monthly aging analysis reports to track outstanding receivables.
- Handle and resolve escalated parent enquiries related to fees within two working days.
- Prepare VAT reports at the school level in accordance with prescribed deadlines.
- Ensure all month-end reports and tasks are completed within deadlines or as required by company policy.
- Ensure smooth facilitation of internal and external audits by providing timely and accurate documentation and support to the Regional AR Manager.
- Perform additional duties as assigned by the Regional AR Manager.
- Ensure full compliance with Repton s Occupational Safety and Health (OSH) policy and procedures, including actions required by management to maintain a safe working environment.