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Student Assistant - Service Retirement Support - Hybrid (West Sacramento, CA)

The California State Teachers’ Retirement System was established by law in 1913 to provide retirement benefits to California’s public school educators from prekindergarten through community college. Today, CaISTRS is the largest educator-only pension fund in the world, and the second largest pension fund in the U.S. CaISTRS administers a hybrid retirement system consisting of a traditional defined benefit plan (Defined Benefit Program), cash balance plans (Defined Benefit Supplement Program and Cash Balance Benefit Program) and a voluntary defined contribution plan (CaISTRS Pension2®) for California’s public school educators prekindergarten to community college. We also provide disability and survivor benefits. CaISTRS is governed by the Teachers’ Retirement Law, part of the California Education Code.

To learn more visit www.calstrs.com .


The California State Teachers’ Retirement System (CaISTRS) is seeking to hire two (2) student assistants to support the Service Retirement Division. The student assistants will assist us with quality data entry and provide outstanding customer service to our members and employers.


Conditions of

Employment

This is a part-time, temporary, non-benefited, student position. Employment in all positions with University Enterprises, Inc. is dependent upon the mutual consent of University Enterprises, Inc. and the employee. This means that either University Enterprises, Inc. or the employee can, at any time, terminate the employment relationship at will, with or without cause.

Depending on the type of position you are applying for, a pre-employment background check consisting of one or more of the following may be conducted: employment history, professional references, criminal check: educational verification (degree, license, or official transcript) or DMV clearance. Applicants will be required to pass required pre-employment checks to the satisfaction of University Enterprises, Inc. (UEI) and the hiring Agency or Department.

UEI does not allow students to hold more than one UEI Job at a time, or work in more than one account per pay period. UEI employees who are considering leaving their current UEI student assistant position for a different UEI student assistant position should inform their supervisor in writing and provide at least a week’s notice.

UEI is not a multi-state employer. UEI only employs candidates who live and work in the state of California. If selected for the position you must reside in California and all work must be performed in the state of California throughout the course of employment.


Prerequisites

Must be a college student attending classes during the regular term (Fall, Spring and Winter, if applicable), at one of the accredited colleges or universities on our affiliation list.

To view our current affiliation list please paste the following URL into your browser: http://www.calinterns.org/wp-content/uploads/Affiliation_List.pdf

Students must be enrolled in at least: six-semester units or nine quarter units for undergraduate students; four-semester units or six quarter units for graduate students.

Students declared major must match the major(s) listed in the job posting.


Majors/Fields of Study

Business Administration, Public Policy and Administration, Communications, Political Science, Sociology, Economics, Finance, Accounting, Statistics, Mathematics, Education, English, Government, Liberal Studies, and Information Systems or other related fields.


Work Schedule

Flexible hours Monday-Friday between 8:00 a.m. and 5:00 p.m. Wednesdays in-office; remaining schedule to be determined between supervisor and student.


Compensation

$18.27 to 24.62 per hour.


Additional Work Schedule

Student Assistant and Graduate Assistant employees generally work up to 24 hours per workweek (Sunday – Saturday) during the academic year and up to 40 hours per workweek during breaks; (winter, spring, and summer).


Minimum Qualifications

  • Effective communication skills.
  • Strong attention to details.
  • Excellent organizational skills.
  • Must have the ability to work independently and in a team environment.
  • Must have the ability to interact effectively with others.
  • Must have the ability to exercise tactful/good judgment with all levels of staff and the public.
  • Proficient in using Microsoft Office including Word, Excel, Outlook, and PowerPoint.
  • Previous experience in an office role.

Preferred Qualifications

Individuals who are, or have been, a dependent child in foster care, a homeless youth or a formerly incarcerated youth as defined by Government Code section 18220 are encouraged to apply and will be given priority. Please note that prior to appointment, individuals claiming preference under one of these categories will be required to furnish documentation establishing their eligibility.

Duties and Responsibilities

  • Review data analysis to validate member eligibility and ensure completeness.
  • Perform data entry of applications and forms.
  • Partner with subject matter experts to ensure quality control review of work.
  • Respond verbally and write to members and/or employers if form is required to be returned for corrections.
  • Prepare correspondence while adhering to high standards of written communication set by the CalSTRS Style Guide.
  • Review and analyze member account information, member records and resource materials as appropriate to complete inquiries.
  • Collaborate with other teams within the Service Retirement Division.

Physical Requirements

Sit for extended periods; frequently stand and walk; manual dexterity and hand-eye coordination; corrected hearing and vision to normal range; verbal communication; use of office equipment including computer workstations, telephones, calculators, copiers, printers, and scanners with or without reasonable accommodation.


Working Conditions

Work is performed in a hybrid environment, with most work performed remotely.

A secure and reliable home internet is required. For in-office days, working in a mid-rise building, the selected applicant will have a cubicle with a computer, e-mail account, and all necessary office equipment.

Students/Employees will be required to work according to the current UEI remote workplace policy and sign a UEI Work from Home Agreement. The decision to permit an employee to work from home is at the discretion of the supervisor or employer and may, at any time and with or without cause, unilaterally terminate the option to work from home.


Application Instructions

Please complete all fields of the employment application. Include your educational history in the “Educational Experience” section and any employment history in the “Employment Experience” section of our application.

Apply by: June 30, 2026

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