Student Recruitment and Admissions Coordinator

Objective: The principal objective of the post is to support the Student Recruitment & Admissions Manager to drive student attraction to RCSI Bahrain and to promote RCSI Bahrain’s programmes and co-ordinate the admissions process from the point of initial enquiry by prospective students to registration. To enhance conversion of applications to offer accepted.

Key interfaces: Managers of Marketing and Communications, Marketing team, RCSI Bahrain staff, RCSI Dublin Student Recruitment and Admissions team, 3rd Party service providers.

Reporting to: Student Recruitment and Admissions Manager

Your responsibilities within this role include, but are not limited to the following:

Key Responsibilities

Recruitment:

• Implement student attraction plans for all programmes offered by RCSI Bahrain in consultation with the Student Recruitment and Admissions Manager.
  
• Attend appropriate school visits / conventions and career fairs and other recruitment events within Bahrain and on occasion travel in the GCC and beyond as required.
  
• Deliver engaging presentations and talks to schools.
  
• Support campus tours and schools visits to the University in support of recruiting of future medicine and nursing students.
  
• Support the Student Recruitment and Admissions Manager to build meaningful and long-lasting relationships with key schools and government bodies across the Middle East region, through the planning, organisation and co-ordinating of international and local school visits, events and activities.
  

Admissions:

• Maintaining and building the University’s reputation by providing accurate and timely information regarding the University’s Programmes and the admissions process to applicants and their parents/guardians (i.e., by phone, email and face-to-face).
  
• Ensuring applications are expedited through the admissions process as efficiently as possible.
  
• Ensuring information pertinent to the admissions process is captured and stored in an accurate and timely fashion.
  
• Taking calls to parents and applicants with enquiries to give best in class experience.
  
• Liaising with applicants to ensure documentation required for consideration and for interview is received.
  
• Shortlisting applicants for interview as per minimum entry requirements and arranging interviews for suitable applicants and coordinating needs with internal stakeholders (i.e., academic interviewers)
  
• Communicating application updates and outcomes to applicants.
  
• Liaising with applicants who are successful at interview with a view to progressing their application to registration including managing the final outcome offer letters.
  
• Conversion of offer holders to accepted offer holders.
  
• Liaising with the Student Fees Officers to ensure payments received are documented.
  
• Working closely with the Registration and Student Records team and managing the authentication process for applicants.
  
• Accurately entering and regularly updating applicant details in the student system (Quercus) and ZOHO Creator.
  
• Coordinating the registration of students to the relevant programmes in consultation with Admissions Team lead and SRAM and liaising with all the required departments to complete the registration process.
  
• Preparing reports as required by the Admissions Team and the SRAM and Senior Management.
  
• Attending meetings and providing input regarding admissions as per SRAM.
  
• Understanding and being able to articulate effectively to applicants and parents/guardians our value proposition.
  

Enquiry UX:

• Maintaining a comprehensive database / CRM platform to include all career counsellors and student contacts in addition to up-to-date information regarding any engagement the university had with these audiences.
  

Stakeholder Relationships:

• Build and maintain key relationships with governing bodies such as the Ministry of Education and the Higher Education Council of Bahrain.
  

Marketing:

• Work with the Marketing Manager and team to ensure that all marketing is up to date, accurate and available at required times.
  
• Support the updating of the University website information.
  
• Support market insight generation programme at RCSI Bahrain.
  

Others:

• Ensure that all RCSI and RCSI Bahrain policies and procedures are adhered to.
  
• Dealing with external bodies as required.
  
• Undergoing programmes of training and development as may be required from time to time.
  
• Representing the best interest of RCSI and RCSI Bahrain at all times.
  
• Performing such other duties as may be required from time to time.
  
  
  

Requirements

Key Requirements/Competencies:

• 3+ years experience in a similar field/area.
  
• Fluent in English (speaking and writing).
  
• A higher education qualification, preferably in a business or management-related area or equivalent through experience.
  
• Technical skills - previous experience using systems.
  
• Advanced computer skills and experience in Microsoft Excel, Word and Outlook in particular.
  
• Highly proficient in reporting, using databases (V look up, analysis of raw data, trend reporting).
  
• An effective communication style appropriate to audience and situation.
  
• Excellent time management skills and ability to multi-task and prioritize work.
  
• A methodical, reliable self-starter with the capacity to work effectively on own initiative or as a team member.
  
• Ability to take ownership and accept accountability for initiatives, manage issues and meet agreed targets upon commitment.
  
• Commitment to continuously improve the efficiency of the Admissions process and the ease at which applicants can progress through the process.
  
• Highly motivated with an ability to work on his/her own initiative.
  
• Excellent interpersonal and communication skills.
  
• Ability to act decisively and meet deadlines.
  
• Enthusiasm & drive to succeed in continuing to deliver the vision of the RCSI Brand and University.
  
• Must be prepared to work outside normal business hours and at weekends as needed.
  

This Job is typically measured by the following KPI's:

• Student Enrolment targets.
  
• Student Recruitment Interaction targets.
  
• Ability to communicate with stakeholders in an accurate, timely and friendly manner.
  
• Timely processing of applications.
  
• Accuracy of data input.