Stylist

A Chlo Stylist is an ambassador of the Maison, in charge of welcoming every guest into the Chlo family. He / She is a trustworthy advisor to clients and a reliable team player that thrives to provide the best experience.

A Chlo Stylist is:

• An Omnichannel Business Partner
• Has at heart to offer excellent customer service and delivers strong business performance
• Uses all omnichannel services available to grow sales
• Is aware of store and individual sales and KPI targets and actively engages in all actions to reach them
• Actively completes trainings and participates in ALL commercial activities set by the SM/ASM /HO
• Consistently works to achieve given sales, KPIs and CRM targets
• Is aware of local trading environment and competitors activities
• An Opperations Excellence Supporter
• Ensures Impeccable store environment, BOH and grooming at any time of the day and supports colleagues and managers
• Proactively informs SM/ASM of any structural repair needed in store to ensure a luxurious environment at all time
• Implements all guidlines related to store and both management and participates in inventories
• Supports after sales clients and follows up to ensure impeccable sales and after sales service
• Complies with established Richemont policies and standards