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Suitability Principal

Overview

A career with us means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are at the foundation of what enables MassMutual to deliver on our purpose to help people secure their futures and protect the ones they love.

We embrace the idea that we all are stronger and better through our support for one another. We strive to create a culture where employees feel valued and are celebrated for who they are.

Job Description

The Opportunity

Join MML Investors Services as a Suitability Principal and support our top-tier financial advisors. In this position on the Account Maintenance team, you’ll play a critical role in safeguarding our clients and the firm. The team is responsible for the assessment and review of submitted documentation related to account maintenance and money movement, including determining the authorization of individuals acting on client and entity accounts. This work frequently involves collaboration with our legal team to evaluate eligibility, authority, and account privileges, particularly in complex or high‑risk scenarios. You’ll review complex, high-risk transactions for accounts clearing through National Financial Services, ensuring accuracy and compliance. You’ll bring accountability, agility, and strong business acumen—and the courage to make sound decisions in challenging situations. Collaboration across our broker-dealer teams will be key to your success.

The Team

We are the Broker-Dealer (BD) and Registered Investment Advisor (RIA) arm of MassMutual’s Wealth Management organization—a strategic growth pillar for the company. Our Society 1851 Wealth Management Account Maintenance team focuses exclusively on supporting experienced advisors with comprehensive, concierge-level service. You’ll join a collaborative group of about 20 associates who thrive on teamwork, precision, and continuous improvement.

The Impact

Your work directly impacts the advisor experience and strengthens MassMutual’s reputation for excellence. You’ll help deliver white-glove service to advisors, enabling them to grow and scale their practices. This is a chance to combine technical expertise with relationship-building in a dynamic, fast-paced environment.

What You’ll Do

Conduct back-office reviews of complex brokerage transactions
Deliver education and readiness in a rapidly evolving environment
Provide exceptional service to advisors and their staff
Contribute to strategic initiatives that simplify processes and enhance efficiency

The Minimum Qualifications

FINRA Series 7 & 24 required at time of application
2+ years MMLIS experience OR 3+ years' experience with Brokerage/Advisory space
High School Diploma

The Ideal Qualifications

Bachelor’s Degree
3+ years’ experience in suitability review
Strong understanding of BD/RIA operational platforms and workflows
Self-starter that can make prudent, risk-based decisions with autonomy
Expertise in quickly establishing credibility and developing strong working relationships with internal and external constituents
Superior written & verbal communication skills
Demonstrated ability to deliver high-quality results on time while being able to multitask and shift work efforts as business needs require
High degree of ownership, superior attention to detail, willingness to embrace continuous improvement opportunities and challenge the status quo
Abreast of industry rules and regulations

What to Expect as Part of MassMutual and the Team

Regular meetings with the MMLIS In-Force Operations Team
Focused one-on-one meetings with your manager
Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran, and disability-focused Business Resource Groups
Access to learning content on Degreed and other informational platforms
Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

#LI-DK1

#LI-REMOTE

MassMutual is an equal employment opportunity employer. We welcome all persons to apply.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

Salary Range: $69,000-$90,500

Award-Winning Culture

MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members and participating policyowners, we are defined by mutuality and our vision to provide financial well-being for all Americans. It’s more than our company structure — it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts.

We strive to build a thriving community where everyone is valued, included, and feels that they belong.

At MassMutual, we Live Mutual.

How We Work

MassMutual’s flexible workplace approach combines the importance of connecting in person and the flexibility of working remotely. Our hybrid model puts collaboration first with employees coming in at least three days per week to our spectacular campus settings and also enjoying the flexibility of remote Fridays, company-wide remote weeks, and a bank of flexible remote weeks to use throughout the year.

Benefits for the whole you (and your loved ones)

There’s more to your life than your job and there’s more to your aspirations than a paycheck. We take a holistic view of compensation and benefits that provides the flexibility to create a healthy balance in your life for work, family, and community. We offer the benefits you’d expect, like medical, dental, 401(k), and generous vacation time, but we also offer ones you might not expect, like three paid days for volunteering, a $1,250 annual Well-Being Wallet, and up to 320 hours of caregiver leave.

Explore some of our offerings below.

Paid Time Off

In addition to generous vacation time, paid holidays, and flexible holidays, MassMutual offers 'take care' time to care for yourself or someone you love—whether for physical illness or mental health.

Health & Well-Being

In addition to top-line medical and dental coverage, personalized mental health solutions, on-site and virtual health coaching, and much more, MassMutual reimburses employees up to $1,250 per year for eligible expenses supporting mental, physical, and financial well-being.

Financial Well-Being

In addition to competitive salaries and bonuses, educational assistance programs, and much more, MassMutual offers up to a 10% total 401(k) benefit, consisting of a 5% company match and a 5% annual contribution.

Taking Care

MassMutual offers generous maternity and parental leaves, as well as bereavement leave to mourn the loss of a loved one (and the employee defines 'loved one'). In addition, we offer up to 320 hours of caregiver leave to help employees support loved ones in times of need.

Giving Back

MassMutual offers three paid days for employees to volunteer with eligible nonprofits of their choice, and the MassMutual Foundation matches employee donation dollars to eligible nonprofit organizations up to $5,000 annually.

Commuter Benefits

MassMutual offers a Qualified Commuter Program through which eligible employees can pay qualified workplace commuting expenses with before-tax dollars, as well as a commuter wallet option for employees based at Boston and NYC campuses.

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