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SUPERVISING FRAUD INVESTIGATOR II, DEPARTMENT OF INSURANCE
JOB_REQUIREMENTS
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Do you enjoy working in a fast-paced Office Centered environment with variety in your work? The California Department of Insurance (CDI) is seeing a dynamic Supervising Fraud Investigator II with experience performing investigative duties.
If this is you, then CDI may be the employer for you!
Under the direction of the Deputy Chief, the Supervising Fraud Investigator (SFI) II will have oversight of all functions and decision-making of the Regional Office including: planning, organizing, and directing the law enforcement staff and programs within their designated geographical area of the State. The incumbent directly supervises the Supervising Fraud Investigator I’s and oversees the activities of other support staff assigned to the regional office. The SFI II’s area of responsibilities include: preparing and implementing Division policy and procedures; managing the Regional Office budget; reviewing and analyzing regional area crime trends; identifying and developing in-house training programs to meet Division needs; overseeing the implementation of the training program for local law enforcement agencies and insurance personnel in their region; preparing and facilitating a formal public outreach program to provide training in insurance fraud awareness, detection, and reporting requirements; and assisting in the administration of a specialized investigative program or project as mandated by law or required by Division administration. In addition, the SFI II has overall responsibility for providing reports on the utilization of resources including workload and case management data on all fraud operations for the Regional Office. The SFI II coordinates grant-funded task force operations with prosecutors and allied law enforcement; testifies at criminal, legislative and administrative proceedings as an expert witness; and prepares, analyzes, and monitors legislation affecting the Division. This position is designated as a peace officer under California Penal Code Section 830.3.
Effective July 1, 2025, the California Department of Human Resources (CalHR) implemented the Personal Leave Program (PLP) 2025 and related Pay Differential 386. PLP 2025 requires employees to receive a reduction in pay in exchange for monthly hours of PLP 2025 leave credits. The salary range(s) included on this job posting do not reflect the reduction in pay. For more information, visit the CalHR website (www.calhr.ca.gov).
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You will find additional information about the job in the Duty Statement.
Working Conditions
- Must be able to work in a law enforcement environment that includes the presence of firearms
- Must be able to work in a high-rise building
- Frequent sitting is required
- Routine travel may be required within and/or outside the state of California via private or public transportation (i.e., automobile, airplane, etc.). Travel may include overnight stay.
This position is eligible for hybrid telework. The amount of telework is at the discretion of the Enforcement Branch and based on CDI's current telework policy. While CDI supports telework, in-person attendance will be required based on operation needs. Employees are expected to be able to report to work with minimal notificaiton if an urgent need arises, as determined by the Department.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.- SUPERVISING FRAUD INVESTIGATOR II, DEPARTMENT OF INSURANCE
Additional Documents
- Job Application Package Checklist
- Duty Statement
Position Details
Department Information
The CDI is the consumer protection agency for the nation's largest insurance marketplace and safeguards all of the state’s consumers by fairly regulating the insurance industry. With annual direct premiums of $340 billion, California is the largest insurance market in the United States and the fourth largest insurance market in the world.
ENFORCEMENT BRANCH
FRAUD DIVISION
SILICON VALLEY REGIONAL OFFICE
This recruitment is for the SILICON VALLEY Regional Office located at:
18425 Technology Drive
Morgan Hill, CA 95037
Department Website: http://www.insurance.ca.gov
Special Requirements
- Exam list eligibility - refer to exam link below.
- Transfer eligibility, if applicable, for current/former civil service employees
- Supplemental Questionnaire
- Graduate of Regular Basic Course (RBC) Academy or Specialized Investigators’ Basic Course (SIBC) Academy required.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 11/5/2025Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
- Criminal Record Supplemental Questionnaire
- Other - Instructions may be found in the Supplemental Questionnaire Section of this job posting.
- Other - Graduate of Regular Basic Course (RBC) Academy or Specialized Investigators’ Basic Course (SIBC) Academy required.
Desirable Qualifications
- Recent experience in State service as a peace officer investigating auto, workers’ compensation, property and casualty insurance fraud;
- Ability to be self-motivated, motivate others, set and achieve goals, and operate with a high degree of independence;
- Ability to successfully perform both the investigative and administrative duties of the job;
- Ability to liaison with State, Federal, and municipal law enforcement agencies;
- Ability to coordinate and liaison with Federal and State prosecuting agencies;
- Graduate of Regular Basic Course (RBC) Academy or Specialized Investigators’ Basic Course (SIBC) Academy required.
Benefits
CDI offers many benefits including the following:
- FREE PARKING
- Flexible work hours
- Medical Benefits - including health, dental, and vision insurance
- Employee Wellness Program
- Employee Assistance Program
- On the Job Training
- Career Services Program
- Recognition Program
- Paid Holidays and leave
- Defined benefit retirement program
- Savings Plus Program (401(k), 457)
- Every 12 months, based on performance evaluation, employees may receive a 5% salary increase until they reach the maximum salary for the position.
Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Department Website: http://www.insurance.ca.gov
Hiring Unit Contact:
Classification & Consultation Unit
(916) 492-3300
CDIJobInquiries@insurance.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:EEO Officer
(916) 492-3024
OCR@insurance.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
EXAMINATION INFORMATION
EXAMINATION LINK: Supervising Fraud Investigator II
Any questions regarding the minimum qualifications, applying for the examination, being scheduled for the examination, reasonable accommodations, the examination components, scoring, etc., may be directed to our recruiters at cdiexaminations@Insurance.ca.gov
SUPPLEMENTAL QUESTIONNAIRE
A Supplemental Questionnaire is REQUIRED and must be submitted with your Employment Application (STD. 678) in order to be considered for this position. Applicants who fail to submit a Supplemental Questionnaire will be eliminated from the selection process. Resumes, cover letters, or other documents do not substitute for the Supplemental Questionnaire. The Supplemental Questionnaire should be a typed response to the following questions using 12 point Arial font, single spaced, 1 inch margins, and no more than 1 page per question response.
Supplemental Questionnaire:
1. Describe your experience in leading and supervising field operations; such as arrest and/or search warrants, surveillance, undercover, or disaster response.
2. Describe your supervisory experience in training and mentoring employees.
3. Describe your experience in establishing and maintaining cooperative and productive working relationships with allied agencies.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
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