Supervisor Barista & Front of House

Supervisor Barista
Location:
Isa Town, Kingdom of Bahrain

About Us:
Single Origin is an artisan bakery and café passionate about delivering fresh, handcrafted baked goods and specialty coffee experiences. We pride ourselves on quality, creativity, and heartfelt service, creating a welcoming space for our customers and team alike.

Position Overview:
We are seeking an experienced, motivated, and leadership-driven Supervisor Barista to oversee our Front of House (FOH) operations. The ideal candidate will combine a passion for specialty coffee and hospitality with strong supervisory skills, ensuring smooth daily operations, excellent customer experiences, and effective management of the FOH team. This role is the main point of contact for FOH staff and reports directly to the founder.

Key Responsibilities:

• Supervise and support the FOH team, ensuring high standards of service and professionalism at all times.
• Act as the first point of contact for customer feedback and complaints, resolving issues promptly and respectfully.
• Oversee daily FOH operations, ensuring efficiency, cleanliness, and smooth service flow.
• Assist in staff training, mentoring, and performance monitoring to build a strong and motivated team.
• Handle staff scheduling and ensure adequate coverage during peak and off-peak hours.
• Maintain knowledge of café menu, products, and seasonal offerings to support staff and assist customers.
• Ensure proper use, care, and cleanliness of coffee equipment and FOH areas.
• Communicate directly with the founder regarding operational updates, customer concerns, and staff performance.
• Lead by example by providing excellent coffee service and hospitality.

Requirements:

• Proven experience as a Barista with prior supervisory or team leader responsibilities.
• Strong leadership, communication, and organizational skills.
• Ability to remain calm and solution-oriented in high-pressure situations.
• Excellent customer service and conflict-resolution skills.
• High attention to detail and commitment to quality.
• Flexibility to work varied shifts, including weekends and evenings.

Preferred Qualifications:

• Bahraini National, registered in MLSD or qualified to register, or transferrable work visa for expats.
• Diploma or relevant hospitality training is an advantage.
• Previous experience in specialty coffee shops or artisan cafés is a must.

What We Offer:

• Competitive salary .
• Staff discounts on bakery and café products.
• Training and leadership development opportunities.
• Supportive and dynamic working environment.

How to Apply:
Interested candidates can send their CV and a brief cover letter to [hr@so-bh.com] with the subject line “Supervisor Barista Application”.

What We Offer:

• Competitive salary and service tips.
• Staff discounts on bakery and café products.
• Training and career growth opportunities.
• Positive, dynamic, and supportive work environment.

How to Apply:
Interested candidates can send their CV and a brief cover letter to [hr@so-bh.com] with the subject line “Barista & Front of House Application”. ONLY BAHRAINIS OR EXPATS LIVING IN BAHRAIN

Job Type: Full-time

Application Question(s):

• Supervised staff before and has strong personality

Experience:

• F&B: 3 years (Required)