Supervisor - Customer Engineering services

• Manage a team of engineers and technicians in providing technical support and services to gas field customers.
• Ensure timely and effective response to customer service requests, troubleshooting technical issues as needed.
• Monitor and evaluate team performance, providing feedback, training, and support as necessary.
• Collaborate with other departments to optimize processes and improve customer satisfaction.
• Ensure compliance with industry standards and regulations in all customer service activities.
• Maintain accurate records of service requests, resolutions, and customer interactions.

• Bachelor's degree or Diploma in engineering in Mechanical / Electrical / Electrical & Instrumentation or Industrial

• Proven experience in a technical service role within the gas industry.
• Training certificates in project management
• Training certificates in Equipment/Piping design / inspection / welding inspection.
• Training certificates in AUTOCAD or REVIT.
• Knowledge of safety regulations and best practices in the gas industry.

• Self-initiative

• Team player

• Skilled at understanding plant layout, PFD, P&ID’s, engineering drawings, piping drawing and electrical control schematics.

• Proficient computer software operation. MS-PROJECTS /AUTOCAD knowledge is plus.

• Knowledge in Cryogenic liquid gases equipment and system.

• Knowledge of mechanical and pneumatic system troubleshooting and repair.

Engineering in Mechanical / Electrical / Electrical / Instrumentation or Industrial.

Job Details

Preferred Candidate