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Supervisor Gordon Ramsay

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission: “Create the Extraordinary"
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values: “Blaze the Trail, Together We Win, All-In on Service”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

JOB SUMMARY

ESSENTIAL JOB FUNCTIONS:

Supervise and coordinate all FOH

Oversee guest services and resolve issues

Ensure a high quality of customer service and guest relations

Train and manage FOH/Bar personnel

Adhere to all safety and sanitation regulation

Motivate staff to ensure highest level of energy and sales

Excellent leadership skills with the ability to motivate and inspire a team

Oversee alcohol ordering, pricing and bar inventory on daily/weekly basis

Hire, train and develop FOH/bar staff

Ensure all alcohol policy and procedures are adhered to

Manage the business aspects of the bar, such as keeping a current liquor license, negotiating supplier contracts, taking inventory and reordering supplies, managing budgets, and setting goals.

Creating effective schedules and quickly resolving conflicts to ensure that restaurant is well staffed during peak hours.

Hold weekly staff meeting to resolve issues.

Work with owners as a partnership on all aspects of business

Strong knowledge of food production, kitchen management, and the food industry

Proven track record in delivering exceptional customer service

Strong organizational and multitasking abilities

QUALIFICATIONS:

Work requires effective communication in English, both verbal and written form in a professional manner.

Must present a neat and professional appearance.

Work requires flexibility to work various shifts, including nights, weekends, and holidays.

Work requires visual abilities needed to safely operate motorized equipment.

Work requires attention to detail and must have visual capabilities needed to inspect work upon completion to avoid leaving deficient work.

Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.

Must be able to obtain a required Virginia Lottery Non-Gaming License.
Must be able to obtain a Virginia ABC MART Certification.
ServSafe Certification preferred.

PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:

Fast paced, high volume environment involving constant public.

Requires standing, walking, and lifting a minimum of 15-20lbs repeatedly.

Shifts may vary based on business needs.

Must be able to tolerate secondary tobacco smoke.

I understand the Casino and its surrounding areas are under constant surveillance, and that as an employee of Caesars Virginia, I will be under that surveillance. I also acknowledge that I have had my photograph taken and understand it will be kept on file with Caesars Virginia Surveillance Department.

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

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