Supervisor Hospital Admitting - DL

Everything we do is underscored by a why — and that why is one another.

Location:

Altru Health System
PO Box 6002
Grand Forks, ND 58201

Summary:

The Hospital Admitting Supervisor is responsible for administering, coordinating, and reviewing performance for assigned staff. This position works closely with the Training Supervisor to train on quality review trends and productivity tracking. This leader seeks to identify and implement new and emerging strategies to increase efficiency, improve processes, and enhance the patient experience.

Essential Job Functions:

• Drives accountability and metrics reviews with staff. Ensures quality reviews and productivity standards are updated and reviewed with staff. Provides feedback to staff based on the quality reviews completed. Works with the trainer to develop tip sheets, training guides, and any other supplement data to help staff.

• Analyzes denials data to identify trends and shares findings to drive process improvements. Communicates with staff to prevent future denials. Refers patients accounts to Financial Counselors, as needed. Manages technical ticket submissions and works closely with Information Services to enhance, build and optimize the EMR system.

• Obtains the required information from the patient/family in order to complete registration and documents information. Completes bedside registration as needed to collect all appropriate information and eligibility verification.

• Creates pending readmissions for hospitalization of therapeutic, diagnostic and/or invasive procedures. Uses bed planning tools to resolve scheduling discrepancies according to standard operating procedure.

• Develops and implements short term goals and is responsible for measurable outcomes and effective use of resources. Responsible for program and service development in response to both internal and external stakeholders.

• Advises leadership of significant and/or unexpected variances. Demonstrates an understanding of the budget and assists leadership in keeping within fiscal parameters. Assists leadership in requests for capital expenditures.

• Participates in the development and implementation of policies, procedures, and job descriptions. Serves as a resource for staff and physicians regarding policies, procedures, and practices. Carries out the hiring process for Manager-approved positions. Provides information and makes recommendations to the Manager on disciplinary action and separation related decisions. Promotes continuous staff participation in the performance review process.

• Completes reporting and record keeping requirements accurately and within established timelines. Monitors services for efficiency and accuracy by evaluating, initiating and participating in restructuring of current and new procedures, services, and/or programs.

• Performs other duties as assigned or needed to meet the needs of the department/organization.

Certification:

• Driver's License with Acceptable Driving Record | Driver's License - Current State Licensed | Prior to Start Date | HR Primary Sources

Education:

• Preferred: Associates - Related Field

Work Experience:

• Required: A minimum of 2 years Related Experience

Language Requirements:

This position requires proficiency in reading, writing, and speaking English to ensure effective communication in the workplace and with patients, families, and team members.

Physical Demands :

• Sit: Frequently (34-66%)

• Stand: Occasionally (5-33%)

• Walk: Frequently (34-66%)

• Stoop/Bend: Occasionally (5-33%)

• Reach: Frequently (34-66%)

• Crawl: Not Applicable

• Squat/Crouch/Kneel: Occasionally (5-33%)

• Twist: Occasionally (5-33%)

• Handle/Finger/Feel: Continuously (67-100%)

• See: Continuously (67-100%)

• Hear: Continuously (67-100%)

Weight Demands:

• Lift -Floor to Waist Level: Medium (20-40 pounds)

• Carry: Medium (20-40 pounds)

• Push/Pull: Medium (20-40 pounds)

• Slide/Transfer: Medium (20-40 pounds)

Working Conditions:

• Indoor: Continuously (67-100%)

• Outdoor: Not Applicable

• Extreme Temperature: Not Applicable

Driving Requirement Definitions:

• Professional Drivers: Persons who drive as their main responsibility OR transport passengers or hazardous materials.
• Frequent Drivers: Persons whose main responsibility is not driving, but drive daily or almost daily.
• Occasional Drivers : Persons who drive from once per month to as frequently as once per week.
• Infrequent Drivers: Persons who are generally not expected to drive.

Driving Requirement for this position:

Occasional Driver

Reference ID: R7256

Making a real difference. For one another.

To take the best care of our patients and community — including friends, family, and neighbors — we need people who are committed to growth, excellence, and one another.

At Altru, you’ll find a culture where support and teamwork are at the heart of what we do. You’ll have opportunities to advance your skills, work with the latest technologies, experience the fulfillment that comes from giving back, and take your career wherever you want it to go.

Join our team and be a part of a small community with a big heart.

Altru offers a comprehensive benefits package to its full- and part-time employees. Excellent benefits include a health plan and 401(k) retirement plan. Other benefits include a dental plan, vision plan, life and disability insurance, education assistance, paid time off (PTO)