Supervisor, Lab Control

Site: Brigham and Women's Faulkner Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Summary
Responsible for overseeing the daily operations of the Lab Control Department, ensuring the timely and accurate collection, processing, and distribution of laboratory specimens. Maintains compliance with hospital policies, safety regulations, and quality standards while supervising a team of phlebotomists and lab staff.

Does this position require patient care?
Yes

Essential Functions

Supervise and manage the performance of phlebotomists and lab control staff, providing training, guidance, and support as needed.

Monitor specimen collection, processing, and distribution workflows to ensure timely and accurate results.

Ensure compliance with hospital policies, safety standards, and regulatory requirements.

Collaborate with other departments to coordinate specimen collection and delivery, resolving issues as they arise.

Oversee inventory management to ensure adequate supplies and properly maintained equipment.

Implement and monitor quality control procedures to uphold high standards of laboratory accuracy and safety.

Prepare performance reports, identify areas for improvement, and implement corrective actions.

Lead and participate in continuous improvement initiatives to enhance overall lab efficiency and effectiveness.

Ensure staff adherence to infection control practices and safety protocols.

Education
Associate's Degree Medical Laboratory Science required or Bachelor's Degree Medical Laboratory Technology preferred

ASCP Certification REQUIRED

Licenses and Credentials

Experience
Experience in a clinical laboratory setting, with a focus on specimen collection and processing 3-5 years required

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Frequently (34-66%)
• Carrying Frequently (34-66%)
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
Hearing Constantly (67-100%)

Onsite

1133 Centre Street

40

Regular

Day (United States of America)

Pay Range

$31.83 - $46.30/Hourly

Grade

7

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

Brigham and Women's Faulkner Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework