Supervisor - Logistics

Key Responsibilities

• Prepare yourself and your team for the scheduled work.
• Create and manage work schedules for the supervisors and the team.
• Prepare a material consumption list while loading the truck with packing materials.
• Get the material list authorized by the store in charge.
• Verify that the materials loaded match the specifications in the work order.
• Provide drivers with a detailed route plan.
• Update the customer in case of any delays in reaching their premises.
• Greet the customer and conduct a walkthrough of the premises to identify items to be moved.
• Assess the volume of items and report any deviations to operations immediately.
• Collect payment in advance and provide a receipt. Obtain necessary signatures from the customer.
• Plan the move based on the customer’s preferences and priorities.
• Brief the team on the tasks and share any special instructions about the move.
• Assign team members based on their skills and the nature of items in each room.
• Ensure proper packing/housekeeping is done by making random visits to each room at regular intervals.
• Ensure the team complies with all HSE requirements to ensure a safe working environment
• Stay on-site and assist crew members until the job is completed.
• Ensure all items are properly packed and labeled with descriptions (item,room, nature of the item).

Requirements

• Bachelor's degree or equivalent preferred.
• 2–5 years of experience in moving, relocation, logistics, freight forwarding, or customer-facing sales.
• Strong communication and negotiation skills.
• Knowledge of UAE relocation and moving services.
• Proficiency in MS Office and CRM systems.
• Valid UAE driving license preferred.
• Ability to manage multiple customer accounts simultaneously.

Job Type: Full-time

Work Location: In person