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Supervisor, Medical Practice - Orlando Health Cancer Institute - Surgical Clinical Staff

Orlando, United States

Position Summary:

As a top cancer care provider in Florida, Orlando Health Cancer Institute is a comprehensive, multidisciplinary cancer program consisting of six treatment sites and more than 10 practice locations that serve the region’s adult oncology needs. Specializing in more than 200 types of cancer, an expert team of medical professionals provides personalized care with the most state-of-the-art technologies, such as advanced radiation and proton therapies, and bone marrow transplant and cellular therapy. Through a robust research program, the institute also supports physician involvement in numerous research studies and clinical trials that give patients access to innovative diagnosis, treatment and symptom management options. In addition to being accredited by the Commission on Cancer, a program of the American College of Surgeons, Orlando Health Cancer Institute has earned accreditations and certifications in several areas — including medical oncology and hematology/oncology, radiation oncology, cellular therapy, rectal cancer, and breast care — from the respective accrediting organizations, and recently was named in the 2023 Becker's Hospital Review “60 Hospitals and Health Systems with Great Oncology Programs” list.


Orlando Health Cancer Institute is part of the Orlando Health system of care, which includes 24 award-winning hospitals and ERs, 9 specialty institutes, 14 urgent care centers, 100+ primary care practices and more than 60 outpatient facilities that span Florida’s east to west coasts and beyond. Collectively, we honor our 100-year legacy by providing care for more than 142,000 inpatient and 3.9 million outpatient visits each year.

Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible so that you can be present for your passions. “Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you.


Position Summary

The Supervisor, Medical Practice has operational supervisory responsibility of an Orlando Health Physician Group Practice site.

**This position is for Downtow. Work schedule in Monday - Friday, 8:00 am - 4:30 pm**
Responsibilities:
Essential Functions

  • The Supervisor focuses on daily operations such as personnel supervision, compliance with organizational policies and procedures, facility management, patient scheduling and business-related reporting and functions.
  • Oversees scheduling patients and improved access for patients to the practice.
  • Acts as a resource for the Chief Operations Officer, Director of Operations, and/or Operations Manager.
  • Manages operations to provide physician clients with the most efficient and cost-effective clinical operation.
  • Assists in development, administration and support of organizational policies and procedures. Implements and monitors projects and operational functions as developed by the Chief Operations Officer, Director of Operations, and /or Operations Manager.
  • Assist physician(s) with creation of strategies for efficiency and growth of the practice.
  • Provides management reports to physicians and administration for review, practice planning, practice marketing, and completes
practice development.
  • Manages various personnel functions including hiring, work assignments, coaching plans, and disciplinary actions.
  • Develop systems knowledge, including practice management systems and electronic medical records where applicable.
  • Proficient in word processing, spreadsheet development, and presentation skills required.
  • Strong interpersonal, customer service, and supervisory skills required.
  • Provides department level orientation to new team members to include system software, telephone processes and protocols,
office equipment usage, departmental policies and procedures, customer service expectations, job competencies, and coaching
plans.
  • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
  • Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions

  • Educates and supervises staff.
  • Provides necessary documentation relating to policies and procedures.
  • Maintains confidentiality of data and information.
  • Functions as a member of the medial office management team.
Qualifications:
Education/Training

High school graduate or equivalent.

Licensure/Certification

None.

Experience

Three (3) years’ experience in a physician office setting.

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