Supervisor, Patient Access

Hourly Pay Range:

$24.86 - $37.29 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights:

• Sign on bonus: N/A

• Position: Supervisor, Patient Access

• Location: EDH Main Hospital Naperville

• Full Time/Part Time: Full-Time

• Hours: Monday-Friday: 8:00 am- 4:30 pm

• Required Travel: N/A

A Brief Overview:
The Supervisor, Patient Access is responsible for managing and supervising the daily operations of the Patient Access department in the hospital. They will lead a team of Patient Access Representatives, ensuring that patients' registration, insurance verification, and pre-authorization processes are carried out accurately, efficiently, and in compliance with healthcare regulations.

What you will do:

• Supervise, train, and motivate a team of Patient Access Representatives, providing guidance and support to ensure smooth daily operations.
• Oversee the patient registration, insurance verification, and pre-authorization processes, ensuring that they are conducted efficiently and accurately.
• Implement quality control measures to minimize errors and discrepancies in patient information and financial data.
• Foster a culture of patient-centered care within the department, ensuring patients have a positive experience during the registration and admission process.
• Provide ongoing training and development opportunities for staff to keep them updated on industry trends and regulations.
• Ensure that the department complies with all relevant healthcare regulations, including HIPAA, CMS, and state-specific guidelines.
• Monitor key performance metrics and analyze data to identify areas for improvement and implement changes accordingly.
• Collaborate with other hospital departments, such as finance, admissions, and medical records, to ensure a coordinated approach to patient access and revenue cycle management.
• Prepare and submit reports on departmental performance, including key performance indicators, to the Senior Manager.

What you will need:

• Bachelors Degree Health Administration Preferred Or
• Bachelors Degree Business Administration/Management Preferred
• 3 Years of experience in patient access, registration, or related roles, with demonstrated leadership or supervisory experience. And
• Experience in healthcare information systems and electronic health records (EHR) software.

Benefits:

• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, and Vision options
• Tuition Reimbursement
• Free Parking at designated locations
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off
• Community Involvement Opportunities