Supervisor Saudi National

House of Pops is a dynamic and environmentally conscious company that specializes in crafting 100% natural, plant-based pops made from real fruit and clean label ingredients. Our commitment to purity, wellness, sustainability, and quality has earned us a prominent place in the market. With roots tracing back to a farmer's market in Dubai in 2018, we have grown into a team of more than 100 individuals who share a passion for pops.

Key Responsibilities

• Daily Site Visits: Visit all retail locations daily to ensure smooth workflows, perfect 'scooping standards,' and total commitment to quality assurance.
• Warehouse & Stock: Conduct frequent warehouse checkups. Manage the movement of stock, ensuring the logistical cycle from warehouse to shop is seamless.
• Q-Commerce & Delivery: Manage daily online orders, including invoicing and appointments. You are responsible for ensuring deliveries are correct and on time.
• Business Development: Build relationships with mall management/event coordinators and scout for new locations or event opportunities.
• On-site Management: Lead the setup and teardown of event booths, displays, and catering stations.
• Market Insight: Report on competitor activity and customer trends observed during daily visits to support the KSA strategy.
• Staffing: Manage the weekly rosters and ensure we have the right staff in the right places for shops, events and catering orders.
• Onboarding: Provide hands-on training for new hires so they understand our brand from day one.
• Discipline: Monitor attendance and morale, escalating any performance issues to the HR Manager.
• Motivation: Foster a positive team environment and maintain high levels of employee engagement.
• Support in updating and monitoring of all mandatory portals, including SFDA, SABER, Baladyah, Ejari, and any others depending on the need.
• Health & Safety: Ensure all shops follow local regulations and that all staff have updated health permits.
• Reporting: Consolidate daily sales and verify that all cash deposits are reconciled accurately.