Supply Chain Business & Systems Analyst

Job Description: Supply Chain Business & Systems Analyst Job Description Overview

We are seeking a Supply Chain Business & Systems Analyst who understands supply chain processes, data structures, and ERP environments, without being a technical BI developer. This role focuses on translating business needs into structured requirements, supporting customers as a Subject Matter Expert, and bridging the gap between business and technical teams. Strong professional communication skills are essential.

Key Responsibilities

1. Business & Process Analysis

· Analyze supply chain processes (planning, forecasting, procurement, operations)
· Identify process gaps and improvement opportunities
· Quickly understand differences between business needs and system capabilities
· Translate operational requirements into clear functional documentation

2. KPI & Data Understanding

· Define and maintain KPIs in collaboration with stakeholders
· Understand data flows and reporting logic
· Work closely with technical teams to explain business logic behind dashboards
· Validate reports and ensure they align with business objectives
· Use Excel effectively for analysis and validation

3. Forecasting & Performance Support

· Support forecasting processes and demand planning discussions
· Interpret data outputs and explain implications to stakeholders
· Monitor supply chain performance indicators

4. ERP & Systems Support

· Understand ERP configurations and their impact on supply chain processes
· Participate in system improvement initiatives
· Support functional testing and validation
· Align business expectations with system possibilities

5. Stakeholder & Customer Engagement

· Support customer and sales meetings as a Supply Chain SME
· Communicate professionally with internal and external stakeholders
· Present insights, requirements, and recommendations clearly
· Coordinate between business, technical, and commercial teams
· Manage multiple priorities simultaneously

6. Innovation & Continuous Improvement

· Use AI tools to improve efficiency and analysis
· Proactively suggest process and system improvements
· Adapt quickly in dynamic project environments
· Apply Lean and Six Sigma methodologies to drive continuous improvement and operational excellence

Required Skills & Qualifications

· Strong knowledge of supply chain and warehouse processes
· Experience in business analysis and requirement documentation
· Understanding of how BI tools (e.g., Power BI) work
· Solid Excel skills
· Experience with ERP systems and configuration logic
· Strong forecasting and performance management understanding
· Ability to identify and explain business–technical gaps quickly
· Professional communication skills in English (spoken and written)
· Structured, organized, and able to manage multiple priorities
· Flexible, proactive, and fast learner
· Comfortable supporting commercial discussions as a Subject Matter Expert
· Ability to create reports in Power BI is a plus

Mandatory Requirement

· Lean and Six Sigma certified (Green Belt or above preferred) with proven hands-on experience
· Demonstrated ability to apply Lean and Six Sigma methodologies in optimizing supply chain operations
· Experience in identifying process inefficiencies, reducing waste, and improving overall operational performance using structured problem-solving techniques

Profile

You are business-oriented with strong systems awareness. You understand data logic without being a developer.

You communicate professionally and confidently in customer-facing environments. You can translate complexity into structured, practical actions.

Job Type: Full-time
Work Location: In person

Job Type: Full-time

Work Location: In person