Supply Chain Manager

Role Purpose:

The role is responsible is responsible for overseeing and optimizing end-to-end supply chain and logistics operations, including vendor governance, warehouse management, inventory control, demand planning and logistics coordination. The role ensures efficient, compliant, and cost-effective supply chain operations while supporting business continuity, service quality, and strategic growth objectives.

Key Accountabilities & Activities:

Supply Chain & Vendor Governance:

• Establish and manage a standardized vendor onboarding, evaluation, and compliance framework.
• Ensure vendor registration, documentation, and approvals comply with company policies and regulatory requirements.
• Conduct due diligence, background checks, and compliance validation for all new and existing vendors.
• Monitor and evaluate vendor performance using predefined KPIs (quality, delivery timelines, service levels, compliance).
• Lead periodic vendor audits and ensure corrective actions are implemented.

Warehouse & Inventory Management:

• Oversee day-to-day warehouse operations, including receiving, put-away, storage, picking, dispatching, and documentation.
• Ensure proper organization, labeling, and layout of warehouse areas for efficient product identification and movement.
• Implement and enforce warehouse safety standards and procedures.
• Ensure inventory accuracy through cycle counts, reconciliations, and system controls.
• Optimize inventory levels to balance service requirements and working capital efficiency.

Logistics & Distribution:

• Oversee freight forwarding coordination, ensuring timely receipt, customs clearance, and accurate documentation for inbound and outbound shipments.
• Ensure compliance with customs, trade, and transportation regulations.
• Monitor logistics costs and identify opportunities for cost optimization and service improvement.

Performance and Governance:

• Define and track KPIs for supply chain, logistics, warehouse operations, and vendor performance.
• Prepare regular performance reports and dashboards for management review.
• Identify operational risks and implement corrective and preventive actions.

Leadership and Development:

• Lead, coach, and develop supply chain, logistics, and warehouse teams.
• Conduct training sessions on safety, operational procedures, and compliance standards.
• Ensure alignment with company objectives and support change management during process transitions.

Education and Certification Requirements:

• Bachelor’s degree in Supply Chain Management, Business Administration, or a related field.
• Professional certifications (CIPS, CPSM, or equivalent) preferred.

Necessary Knowledge and Experience:

Minimum 8 years of experience in supply chain, vendor management, or operations management.