Supply Chain Specialist

Company Description

At TA Services, we don’t just move freight – we move business forward. Since 1986, we’ve been delivering peak performance for our customers through our Freight Brokerages, Managed Transportation, Warehousing & Fulfillment, Mills Services, and Cross-Border Logistics.

What sets us apart? Our people! At TA, culture isn’t an afterthought – it’s a competitive advantage. We’re intentional about building a workplace where you’re supported, challenged, and equipped to grow. From day one, you’ll get the tools, training, and trust to unlock your full potential.

We believe when the right people live the right values, there’s no limit to what we can achieve. If you’re driven, collaborative, and ready to win, you’ll fit right in.

Here’s what drives us:

· People First – We lead with care, connection, and respect.
· Service – Our customers, carrier partners, and team members deserve nothing less than excellence.
· Safety – Built into every move we make.
· Results – High standards. Real outcomes.
· Innovation – We push boundaries and never settle.

Sound like the kind of team you want to be part of? Let’s take a closer look at the role

Job Description

Key Responsibilities

Shipment Monitoring & Execution – Monitor and ensure on-time pickup and delivery of shipments for managed transportation customers.
Carrier Documentation & Invoicing – Ensure timely receipt and processing of carrier documentation and invoices.
Customer Support & Communication – Respond promptly to client needs via email and phone, including tracking, tracing, and resolving shipment issues.
Issue Resolution & Continuous Improvement – Identify carrier performance concerns and recommend corrective actions to management.
Cross-Functional Support – Participate in cross-training and provide coverage for other Logistics Specialists to ensure seamless customer support.

Work Environment

Fast-paced transportation/logistics office environment
Frequent communication via phone and email
Multi-tasking across shipments, systems, and customer requests
Extended computer usage required
Regular attendance is essential
Monday-Friday 8AM-5PM

Qualifications

Education

High school diploma or equivalent required

Experience

Minimum 1 year of experience in a transportation, logistics, or customer service role
Experience with Transportation Management Systems (TMS) preferred
Proficient in Microsoft Office Suite (Outlook, Word, Excel)
Bilingual (Spanish) preferred

Personality Traits

Friendly and outgoing
Adaptable to daily operational challenges
Strong communicator (written and verbal)
Highly organized with strong planning skills
Results-oriented and quality-driven
Strong problem-solving abilities
Ability to multi-task effectively

Additional Information

Pay/Benefits/Perks

$22-23/hr
Accrue up to five days PTO in first year. Two-weeks vacation, plus one week PTO accrue on first anniversary.
Medical, Dental, Vision, Life Insurance, Disability
Other benefits include Doc-On-Demand, Tuition Reimbursement, Paid Volunteer Day, Employee Assistance Program

All your information will be kept confidential according to EEO guidelines.