Overview
- The Support Data Engineer is key to the smooth operation of MUFG’s client and internal reporting systems.
- The role will handle failures in production systems and proactively work to ensure stability and improved performance of these systems.
- The role requires a professional who is a great problem solver, adaptable to new systems, is calm and efficient under pressure, and can balance quick wins and long-term strategic interventions.
Key Accountabilities and main responsibilities
Strategic Focus
- Timely, efficient, and high-quality investigation and resolution of high impact issues to ensure smooth ongoing operation of the Data and Analytics reporting systems.
- Monitor, maintain, and optimize data pipelines to ensure consistent data flow and processing.
- Identify and resolve bottlenecks or inefficiencies in existing data pipelines.
- Diagnose and resolve data-related issues, such as failed jobs, data inconsistencies, or performance degradation.
Operational Management
- Investigate bugs, root cause analysis, tune queries and perform peer review.
- Document investigations and solutions and maintain operational runbooks for common situations and tasks
- Provide timely support and technical guidance during incident triage by identifying the impact of failures and bugs.
- Proactively track the health and performance of data systems and pipelines
- Proactively identify potential issues and address them before they impact production.
- Work closely with data engineers, data scientists, and other stakeholders to understand data requirements and ensure accurate and timely data availability.
- Collaborate with development teams to implement improvements and updates to data systems.
Governance & Risk
- Ensure timely completion of activities by adhering with the agreed processes & quality standards.
- Individual should adhere to data design best practices.
- Adhere to MUFG’s standards, policies, and procedures.
- Follow and identify improvements in team’s procedures.
- The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs.
Experience & Personal Attributes
Experience
- Overall, 7-10 years of development experience in Visual Studio including SSIS, SSRS, and SSDT
- 5+ years’ experience writing and tuning SQL queries using SQL Server
- Strong understanding of Data Warehousing processes and concepts.
- Experience creating and maintaining reports through SSRS.
- Experience using the following applications is desirable: Control-M, Jira, ServiceNow and Azure DevOps
Personal Attributes
- Effective verbal and written communication skills, needed to communicate with global teams/stakeholders.
- Practical and simple problem-solving approach to provide timely, practical, and robust solutions
- Effective Team player with collaborative skills, learning and proactive attitude.
- Quality orientation with attention to detail.
- Commitment to continuous improvement.
- Collaborate and share knowledge with other members of the team to ensure we are always evolving our collective skills and staying on the cutting-edge.
- Effectively communicate complex technical concepts to non-technical stakeholders and collaborate closely to understand evolving business requirements.
MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly.
Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.
A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.
Our MUFG Retirement Solutions division combines its proprietary technology, process and people to deliver a comprehensive financial data solution to its superannuation clients. We support clients across all superannuation fund sectors including government, industry, retail and corporate.
By accompanying our core member and employer administration with a full range of value-added services, we offer the most comprehensive superannuation administration solution on the market. The scale, adaptability and ease of use of our proprietary systems, in conjunction with our integrated analytics offering, allow us to innovate and grow with the needs of our clients.
MUFG Pension & Market Services is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.
We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the MUFG Pension & Market Services journey and together we will achieve our full potential.
We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.
Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.