Support Resource for IT

Core Responsibilities

• Ensure the proper maintenance, upgrades and continuous operation of networks.
• Support all UDC users in their daily day to day operations in Network, s/w, h/w and other IT related issues.
• The objective of this position also includes the complete maintenance of systems and train the new users.
• Develops standards for computer and network systems, to include standards for wiring, equipment & system security.
• Provides workstation hardware and software technical support to system users.
• Provides planning and advanced technical expertise regarding computer and network services for both local and wide area networks, and the worldwide internet.
• Serves as high-level technical expert in regards to computer/network systems and associated issues.
• Installs, configures, and maintains computer and network operating system and application software, as appropriate.
• Provides on-call support for computer/network systems as required.
• Performs miscellaneous job-related duties as assigned.
• Administer and maintain email and communications including installation and upgrades.
• Install and upgrade client software on PC's for email, adding and removing users and maintaining email list.
• Maintain network security including installation and maintenance of fire wall.
• Ensure installation and maintenance of anti-virus and spy ware software on both servers and workstations.
• Install upgrade servers and workstations operating system.
• Install and upgrade servers and workstation application software.
• Implements integrated network architectures for medium-to-large computer systems.
• Maintain and support all Audio Visual equipment at all sites.
• Train the new users on ICT related equipment and systems.
• Perform other duties assigned by direct supervisor to ensure that the flow of work is continuous and adequate relief is provided.

Qualifications & Requirements

• Education: Bachelor's degree - IT Related.
• Experience: 3 years of experience that is directly related to the duties and responsibilities specified.

Skills & Knowledge

• Communication Skills: Effectively communicates with users and ability to communicate technical information to non-technical personnel.
• Knowledge of current technological developments/trends in area of expertise.
• Advanced knowledge and understanding of a range of computer and networking software and hardware systems and related technologies.
• Ability to install, configure, and maintain personal computers, networks, and/or related hardware and software.
• Ability to analyze and assess computer/network architecture requirements and determine optimum, cost-effective solutions.

Job Types: Full-time, Contract
Contract length: 6 months

Application Question(s):

• This vacancy is for 6 months contract. Is that OK for you?