Surgical Scheduler

Overview
We are seeking a highly organized and detail-oriented Surgical Scheduler to join our dynamic healthcare team. In this vital role, you will coordinate and manage surgical appointments, ensuring seamless communication between patients, surgeons, and medical staff. Your expertise will help optimize surgical schedules, improve patient experience, and support efficient clinic operations. If you thrive in a fast-paced environment and possess strong administrative skills, this is an exciting opportunity to make a meaningful impact in patient care.

Duties

• Schedule surgeries and procedures accurately within the EMR (Electronic Medical Records) systems such as Epic, Meditech, or eClinicalWorks, ensuring all details are correct and up-to-date
• Verify insurance coverage, perform insurance authorization, and coordinate pre-operative testing with patients and providers
• Review patient medical records and documentation to confirm completeness and compliance with HIPAA regulations
• Communicate effectively with patients regarding appointment details, preparation instructions, and follow-up care using phone etiquette and excellent customer service skills
• Collaborate with physicians, nurses, and administrative staff to coordinate surgery dates, room assignments, and necessary resources
• Maintain accurate documentation of scheduling activities, cancellations, reschedules, and patient interactions
• Assist with insurance verification processes including Medicare, ICD-10/ICD-9 coding, CPT coding, and billing procedures to ensure proper reimbursement

Requirements

• Proven experience in medical scheduling within a clinical or hospital setting; clinic or dental office experience is a plus
• Strong knowledge of EMR systems such as Epic, Meditech, Athenahealth or similar platforms
• Familiarity with medical terminology, ICD coding (ICD-10/ICD-9), CPT coding, and healthcare documentation review
• Excellent computer skills including proficiency in Microsoft Office suite (Word, Excel) and health information management software like Eaglesoft or Dentrix
• Ability to handle multi-line phone systems with professionalism while maintaining high levels of patient service
• Knowledge of HIPAA regulations to ensure confidentiality and secure handling of protected health information (PHI)
• Bilingual abilities are preferred to serve diverse patient populations effectively
• Strong organizational skills with attention to detail in scheduling and documentation management
• Office management or administrative experience in a healthcare environment is highly desirable

Join us to be part of a dedicated team committed to delivering exceptional patient care through efficient scheduling processes. We value proactive communication, accuracy in documentation, and a compassionate approach to supporting our patients’ surgical journeys.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 38 per week

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience:

• surgical scheduling: 2 years (Required)

Language:

• Bilingual (Required)

Work Location: In person