Surgical Services Clinical Resource Coordinator (RN / CST)

Position Summary:

Department: DPH Surgery

Title:Surgical Services Clinical Resource Coordinator

Status: Full-Time (40 hours per week)

Shift: Monday - Friday, 6:30am - 3pm

Orlando Health Dr. P. Phillips proudly holds recognition as a “Best Regional Hospital” by U.S. News & World Report and selected as one of the “Best Places to Work in Healthcare” by Modern Healthcare. We are an award-winning, full-service medical/surgical facility that has been serving the residents of southwest Orange County and Orlando’s growing tourist population since 1985. With a highly qualified team of nurses, support staff and physician specialists, our 285-bed facility provides combined expertise and advanced technology in numerous areas of specialty, including diagnostic imaging, cardiovascular care, orthopedic care, surgical services and emergency medicine.

In 2025, Dr. P. Phillips Hospital opened the onsite Team Member Wellness Center, designed to support employee health and well-being. The center features a state-of-the-art fitness facility, a dedicated tranquility space, and wellness activities - making it easy to recharge and get your workout in before or after your shift.

“Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you.

TOP REASONS TO CHOOSE ORLANDO HEALTH - DR. P. PHILLIPS HOSPITAL

Onsite State-of-the-art gym and wellness center!
- The center offers a state-of-the-art fitness facility, a dedicated tranquility space, and a variety of wellness activities—making it easy to recharge and get your workout in before or after your shift.
Competitive Pay
- Evening, nights, and weekend shift differentials offered for qualifying positions.
All Inclusive Benefits (start day one)
- Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees.
Forbes Recognizes Orlando Health as a Best-In-State Employer
- Forbes has named Orlando Health as one of America's Best-In-State Employers for 2024 & 2025.
Employee-centric
- Dr. P. Phillips Hospital has been selected as one of the “Best Places to Work in Healthcare” by Modern Healthcare.

ABOUT DPH SURGERY SERVICES

The surgery department is located on the second floor of tower A and provides comprehensive care on a 24-hour, 7-day week basis.
Dr. P. Phillips surgery provides intraoperative services for patients requiring orthopedic, neurological, general, vascular, gynecological, urologic, ENT, and robotic services with our 10 OR suites

Position Summary

The Surgical Services Clinical Resource Coordinator works collaboratively with surgeons, clinical staff, and interdisciplinary team members to support designated surgical service lines.
This role is responsible for coordinating service line activities, communicating with vendors, and ensuring the availability and readiness of appropriate surgical equipment and supplies.
The position is structured with approximately 70% focus on service line coordination and 30% hands-on clinical support, including circulating in surgical cases.
This role would support one the following service lines:
- General Surgery / Plastics / Robotic
- Urogynecology / Colorectal
- Orthopedics / Neurosurgery (Spine)

Responsibilities:

Essential Functions

Timely procures and allocates resources that are of limited supply and mission critical to the provision of clinical services in Surgery,

including collaborating with other facilities

Collaborates with Surgical Materials Management to assure point-of-use contractual compliance on all non-stock items and services.
Resolves supply issues related to invoicing, product handling requirements, surgical documentation, and product integrity.
Assists in ordering and stocking specialty supplies under the direction of the management team and department guidelines.
Participates in meetings with surgical clinical staff, materials management, and physicians for the purpose of discussing utilization of products, shared resources and new technologies.
Works in collaboration with supply/business managers by identifying product, equipment, service and utilization saving opportunities.
Utilizes EPIC to monitor and track the disposition of non-stock items specific to product, physician, and patient.
Able to participate in and prioritizes the needs of the various steps associated with surgical procedures.
Prepares and conducts technical performance-oriented training related to specialty services and equipment.
In collaboration with clinical leadership, assists with process improvement activities, and contributes to organizational effectiveness, demonstrates career growth and development.
Serves as a resource expert.
Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal,

state, and local standards.

Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions

Works with surgery scheduling to allocate shared resources on future bookings and ensures accurate case cards are chosen.
Assists with preference card building for current and new surgeons as deemed necessary by the department.
Receives case tag audits and works with surgical staff to ensure accurate documentation.
Assists the charge management team with all issues related to posting charges for supply items and services.
Participates in the process improvement activities (to include but not limited to First Case on Time Starts and Turnover Time)

related to clinical resource management.

Works with all vendors deemed necessary by the department to arrange for availability of needed equipment and instrumentation.
Works with vendors/reps to stay up to date on new products and coordinates vendor training.
Assists in department needs in a surgical Technologist III role.
Completes all Orlando Health mandatory education.
Assumes the responsibility for professional development and continuing education.

Qualifications:

Education/Training

Graduate of a surgical tech or nursing program.
Formal clinical training in surgery is required via Nursing or Surgical Technology.

Licensure/Certification

Commensurate with clinical training (i.e. CST, RN).
CST and RN licensure highly preferred.
Maintains current BLS/Healthcare Provider certification.

Experience

Four (4) years progressive healthcare experience in a Surgery department.
Must have prior Circulator or Scrub experience within a Operating Room/OR setting
Extensive experience with all applicable medical products and their respective manufacturer and vendor.
Computer application experience to include: Affinity, Microsoft Office, Lawson and
other applicable corporate software.
A bachelor’s degree in business, healthcare administration or related field may substitute for up to two (2) years of the required experience in addition to the requirement above.

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