Swim School Operations Manager

A career with British Swim School is more than a job—it’s an opportunity to lead, grow, and make a meaningful impact in your community by ensuring the survival of the littlest. As our Aquatic Manager, you’ll be at the heart of our mission, guiding instructors, nurturing swimmers, and creating a safe, joyful, and well-run pool environment.

If you’re passionate about water safety, love working with children, and thrive in a fast-paced, purpose-driven environment, we’d love to meet you.

What You Will Do (Key Responsibilities)Lead Daily Pool Operations

• Oversee all on-deck activities to ensure smooth, efficient, and safe class execution.
• Maintain high standards of cleanliness, organization, and pool deck readiness.

Coach & Support Instructors

• Mentor and guide swim instructors to deliver high-quality, consistent lessons.
• Provide ongoing training, performance feedback, and in-water coaching as needed.
• Uphold British Swim School’s teaching curriculum, safety policies, and emergency procedures.

Champion Safety & Compliance

• Enforce all safety rules to prevent accidents and ensure a controlled environment.
• Respond appropriately to emergencies and administer first aid when necessary.
• Maintain awareness of water conditions, class ratios, and overall safety protocols.

Deliver Exceptional Customer Experience

• Build strong relationships with parents and guardians.
• Provide clear updates on swimmer progress, class expectations, and skill development.
• Handle parent concerns with empathy, professionalism, and quick problem-solving.

Drive Team Development & Culture

• Lead by example with a positive, enthusiastic, and professional attitude.
• Attend and conduct required workshops, in-service trainings, and skill refreshers.
• Help build a fun, energetic, and safety-focused deck culture.

Requirements

• Minimum age: 25+
• Experience: 3+ years as a swim instructor or in an aquatic leadership role (required)
• Ability to work with children of all ages and abilities
• Strong communication and team leadership skills
• Positive attitude, high energy, and passion for water safety
• Ability to pass all required background checks

Preferred Certifications (Not Required)

Paid training and certification support provided.

• Lifeguard
• CPR/AED
• First Aid
• Certified Pool Operator (CPO)

What You Bring

• A fun, engaging personality and love for helping children grow
• A passion for teaching, coaching, and mentoring a team
• Commitment to our mission of saving lives through water safety education
• Desire to continuously learn, grow, and improve

Who We Are

British Swim School is a premier survival-first swim school focused on saving lives through gentle, effective, and confidence-building swim instruction. We believe every child deserves the chance to become a safe and happy swimmer, and our Aquatic Manager plays a critical role in that mission.

Work Location

Manassas / Gainesville / On-site at one or more partner pool locations.

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• Paid time off
• Paid training

Experience:

• Aquatics: 5 years (Preferred)
• Management: 3 years (Preferred)

License/Certification:

• Lifeguard (Preferred)

Ability to Commute:

• Manassas, VA 20109 (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: In person