System Admin

Key Responsibilities:

• Configure and implement compliance policies and configuration profiles in Intune across Windows, Mac devices.
• Manage and deploy applications to remote devices.
• Administer and manage Microsoft Intune for mobile device and application management.
• Troubleshoot and resolve issues related to Intune, endpoint security, operating systems, software, development tools, and network problems.
• Perform Intune enrollment for devices, ensuring compliance with company policies.
• Manage user accounts, permissions, and conditional access policies in Intune, across devices and cloud applications.
• Collaborate with SysAdmin, ITOps, and Information Security teams to define plans, standards, and security measures for device management, including patch management, antivirus, and firewall configurations.
• Provide technical support and guidance to end-users, troubleshooting hardware and software issues, and ensuring timely resolutions.
• Configure and manage Microsoft Defender for endpoint protection.
• Utilize Microsoft Azure for cloud management and solution deployment.
• Manage asset management for all IT hardware and software.
• Ensure security and data integrity through regular backups and antivirus management.
• Apply security patches and perform updates to maintain system integrity.
• Maintain documentation related to Intune administration and IT systems, contributing to a shared Knowledge Base.
• Develop and implement IT policies and procedures, ensuring compliance with industry standards and regulations.
• Liaise with third-party vendors for IT services and procurement.

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or a related field (preferred).
• Proven experience as an Intune and Windows Administrator or a similar role.
• Knowledge of device administration in other platforms like Linux, MacOS and Android.
• Strong knowledge of Intune, Windows Server, Active Directory, Group Policy, PowerShell, and other related technologies.
• Experience with Microsoft Azure, Office 365, and cloud-based infrastructure.
• Familiarity with MDM, MEM and other endpoint management tools.
• Solid understanding of networking concepts, protocols, and troubleshooting.
• Excellent problem-solving and analytical skills.
• Ability to work effectively both independently and as part of a team.
• Strong organizational and time management skills.
• Good communication and interpersonal skills.
• Relevant certifications such as Endpoint Administrator and Windows Administrator or equivalent are a plus.