System Administrator – Enterprise Procurement System

The DOA State Procurement Services Division (SPSD) provides professional procurement services to all State agencies for the acquisition of supplies and services, ensures compliance with all State Statutes and procurement requirements, establishes statewide term contracts for commonly used goods and services, manages the State’s fuel and procurement card programs, and offers procurement training to State agencies. They also provide a central location for vendors interested in bidding on State projects and maintain the State’s registration and notification list for bidders.

This is an exciting time to join the SPSD, as the State is in the process of an enterprise-wide effort to centralize the procurement function which will bring efficiencies and an enhanced service model while providing opportunities for procurement professionals to develop their skills and expertise as part of a larger team.
(You can learn more about the State Procurement Services Division here.)

What is this career opportunity?
SPSD is seeking a skilled and collaborative Systems Administrator to support and enhance our electronic Montana Acquisition and Contracting System (eMACS). eMACS is our eProcurement software solution used by the State of Montana that provides vendor management services, bid and procurement processes, and contract management tools, as well as the ability to track contract spend. This role is responsible for the administration, maintenance, and optimization of systems that support vendor management, competitive bidding and procurement workflows, contract lifecycle management, and tracking of contract spend. The Systems Administrator will work closely with procurement professionals and other stakeholders to ensure reliable system performance, data integrity, and continuous improvement of our procurement technology environment.

This position is one of two dedicated IT roles within the Procurement team and will serve as the primary technical resource for system administration. The other IT role provides help desk and user support, allowing this position to focus on system configuration, integrations, security, and long-term system stewardship.

If you enjoy partnering with business users, taking ownership of critical enterprise systems, and improving how technology supports efficient and transparent procurement, this role may be a great fit for you. Candidates who are detail-oriented, collaborative, and motivated to strengthen system reliability and usability are encouraged to apply and join SPSD in supporting impactful, mission-driven work.

What are we looking for?

• An associates degree in information technology, or related field; AND
• Experience administering enterprise applications or SaaS platforms. OR
• Alternate combinations of education and experience will be considered on a case-by-case basis.

• Strong understanding of system configuration, user management, permissions, and workflow management
• Ability to collaborate with non-technical professionals and translate business needs into system solutions
• Experience performing troubleshooting, root-cause analysis, and vendor coordination
• Familiarity with data analysis, reporting tools, and system integrations
• Knowledge of software interrelationships between applications and databases.
• Excellent communication, documentation, and organizational skills
• Prioritize staff workload and juggle multiple projects and deadlines
• Communicate, develop, and maintain positive working relationships with all stakeholders
• Effectively collaborate in a team environment
• Able to work well under pressure
• Ability to communicate technical information effectively orally and in writing with both highly technical and non-technical people at all levels
• Strong analytical and problem-solving abilities
• A working knowledge of and experience with service management tools such as ServiceNow
• Able to learn about procurement and the processes performed within the Division

Does this sound like you?
Please tell us how and why by submitting your resume, cover letter, and three professional business references. In your cover letter please tell us about your strengths related to this position and how you would overcome your weaknesses. (Please Note: You do not need to complete the “work experience” or the “education & certifications” portion of the application process in our recruiting system. You only need to upload the requested documentation.)

What can you expect from us in return for your work with our agency?

Ø Look here to see the additional benefits! They include:

o Work/life Balance

o Health Coverage

o Retirement plans

o Paid Vacation and Sick Leave and Holidays

o And more…

Ø Public Service Loan Forgiveness (PSLF) – Employment with the State of Montana may qualify you to receive student loan forgiveness under the PSLF. Look here to learn more and see if you may qualify!

Other important information to be aware of.

• This position requires the successful completion of a criminal background check.

• Only online applications are accepted. By applying online, you are able to receive updates and monitor the status of your application.