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System Analyst 3
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What You Will Do
The Maintenance & Site Services - Automation and Predictive Technologies (MSS-APT) group provides reliable, responsive, and customer-focused support across Los Alamos National Laboratory's Facility Operations Directorates (FODs). We deliver solutions for the Computerized Maintenance Management System (CMMS), Predictive Maintenance and Analytics, Building Automation Systems, and Equipment Reliability.
The MSS-APT Systems Analyst 3 will support the Laboratory's Enterprise Asset Management (EAM) system (currently Hitachi Asset Suite and NextAxiom Mobile Work Package). This position will assist in maintaining and improving system functionality, integrations, and reporting tools that enable efficient work control, payroll, scheduling, and analytics processes. The selected candidate will operate with a high degree of independence, serving as an escalation point for complex or high-impact system issues, making informed decisions within established designs, and mentoring junior analysts as needed.
As a senior member of the EAM Systems Support Team, this role works closely with solution architects, system engineers, IT partners, and business stakeholders to implement approved designs, resolve complex production issues, and improve system functionality and usability. The successful candidate will provide deep system knowledge, ensure operational reliability, and support incremental modernization efforts for applications used by thousands of end users.
Primary Responsibilities Include:
What You Need
Minimum Job Requirements:
Technical Knowledge: Demonstrated ability to support, configure, and enhance enterprise IT systems. Experience troubleshooting complex application, integration, and data issues. Working knowledge of relational databases (SQL/PL-SQL), system configuration, and application integration. Familiarity with reporting and analytics tools such as MicroStrategy, Power BI, or Denodo. Understanding of system lifecycle practices including testing, documentation, change control, and operational support.
Software & Hardware Knowledge: Experience supporting commercial or custom enterprise applications and low-code platforms (e.g., TASHelix, NextAxiom HSS, or similar). Understanding of system architecture concepts and how applications, databases, servers, and networks interact. Familiarity with version control systems and basic DevSecOps or CI/CD practices.
Communication & Collaboration: Ability to communicate technical concepts clearly to both technical and nontechnical audiences. Proven ability to collaborate effectively with business partners, architects, engineers, and IT organizations. Strong customer service orientation and commitment to continuous improvement.
Database & Reporting: Experience writing and maintaining SQL queries, validating data, and supporting reporting solutions. Ability to identify and resolve data quality and integrity issues across integrated systems.
Education/Experience: Position requires a Bachelor's Degree in a relevant field and 8 years of related experience; or, an equivalent combination of education and experience directly related to the occupation. At this level, post graduate course work may be expected.
Desired Qualifications:
Work Location: The work location for this position is hybrid and is located in Los Alamos, NM. Hybrid is defined as working partially onsite/partially offsite but within 2 hours ground commute of this location. All work locations are at the discretion of management and can change at any time with appropriate notice.
Position Commitment: Regular appointment employees are required to serve a period of continuous service in their current position in order to be eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the time required, they may only apply for Laboratory jobs with the documented approval of their Division Leader. The position commitment for this position is 1 year.
Note to Applicants:
Located in beautiful northern New Mexico, Los Alamos National Laboratory (LANL) is a multidisciplinary research institution engaged in strategic science on behalf of national security. Our generous benefits package includes:
Directive 206.2 - Employment with Triad requires a favorable decision by NNSA indicating employee is suitable under NNSA Supplemental Directive 206.2. Please note that this requirement applies only to citizens of the United States. Foreign nationals are subject to a similar requirement under DOE Order 142.3A.
Clearance: Q (Position will be cleared to this level). Selected applicants will be subject to a background investigation conducted by or on behalf of the Federal Government, and must meet eligibility requirements* for access to classified matter. This position requires a Q clearance. and obtaining such clearance requires US Citizenship except in extremely rare circumstances. Dependent upon the position, additional authorization to access classified information may be required, which may or may not be available to dual citizens. Receipt of a Q clearance and additional access authorization ultimately is a decision of the Federal Government and not of Triad.
New-Employment Drug Test: The Laboratory requires successful applicants to complete a new-employment drug test and maintains a substance abuse policy that includes random drug testing. Although New Mexico and other states have legalized the use of marijuana, use and possession of marijuana remain illegal under federal law. A positive drug test for marijuana will result in termination of employment, even if the use was pre-offer.
Regular Position: Term status Laboratory employees applying for regular-status positions are converted to regular status.
Internal Applicants: Regular appointment employees who have served the required period of continuous service in their current position are eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the required period of continuous service, they may only apply for Laboratory jobs with the documented approval of their Division Leader. Please refer to Policy P701 for applicant eligibility requirements.
Equal Opportunity: Los Alamos National Laboratory is an equal opportunity employer. All employment practices are based on qualification and merit, without regard to protected categories such as race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal, state, and local laws and regulations. The Laboratory is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request such an accommodation, please send an email to applyhelp@lanl.gov or call (505)-664-6947.
The Maintenance & Site Services - Automation and Predictive Technologies (MSS-APT) group provides reliable, responsive, and customer-focused support across Los Alamos National Laboratory's Facility Operations Directorates (FODs). We deliver solutions for the Computerized Maintenance Management System (CMMS), Predictive Maintenance and Analytics, Building Automation Systems, and Equipment Reliability.
The MSS-APT Systems Analyst 3 will support the Laboratory's Enterprise Asset Management (EAM) system (currently Hitachi Asset Suite and NextAxiom Mobile Work Package). This position will assist in maintaining and improving system functionality, integrations, and reporting tools that enable efficient work control, payroll, scheduling, and analytics processes. The selected candidate will operate with a high degree of independence, serving as an escalation point for complex or high-impact system issues, making informed decisions within established designs, and mentoring junior analysts as needed.
As a senior member of the EAM Systems Support Team, this role works closely with solution architects, system engineers, IT partners, and business stakeholders to implement approved designs, resolve complex production issues, and improve system functionality and usability. The successful candidate will provide deep system knowledge, ensure operational reliability, and support incremental modernization efforts for applications used by thousands of end users.
Primary Responsibilities Include:
- Support operationally critical business functions, including payroll processing, fiscal year-end activities, financial and labor interfaces, and time-sensitive batch processing, ensuring accuracy, timeliness, and system availability during peak operational periods.
- Maintain, configure, and enhance CMMS/EAM applications, including application settings, database objects, integrations, and configuration management artifacts.
- Provide advanced troubleshooting and root-cause analysis for complex production issues involving applications, data, interfaces, and reporting layers.
- Participate in requirements gathering, functional analysis, testing, deployment, and post-implementation support of system enhancements and user interfaces (e.g., TASHelix).
- Develop, maintain, and support operational reports and analytics using SQL and MicroStrategy as the primary tools, with Power BI used as a complementary reporting capability.
- Collaborate with maintenance operations, logistics, payroll, scheduling, and analytics teams to ensure systems effectively support operational workflows.
- Work closely with central IT partners in the Applications and Data Services (ADS), Program Strategy and Execution (PSE), Infrastructure Services Division (ISD), and Innovative Customer Experience (ICE) divisions to ensure coordinated delivery, secure operations, and alignment with institutional standards.
- Implement approved solution designs from architects, ensuring solutions are supportable, well-documented, and aligned with operational realities.
- Define, document, and maintain system configurations, workflows, support procedures, and technical documentation to improve maintainability and transparency.
- Participate in modernization initiatives such as Action Tracking, user interface simplification, data quality improvements, and workflow optimization.
- Contribute to cross-training, mentoring, and knowledge-sharing activities to strengthen team capability and operational resilience.
What You Need
Minimum Job Requirements:
Technical Knowledge: Demonstrated ability to support, configure, and enhance enterprise IT systems. Experience troubleshooting complex application, integration, and data issues. Working knowledge of relational databases (SQL/PL-SQL), system configuration, and application integration. Familiarity with reporting and analytics tools such as MicroStrategy, Power BI, or Denodo. Understanding of system lifecycle practices including testing, documentation, change control, and operational support.
Software & Hardware Knowledge: Experience supporting commercial or custom enterprise applications and low-code platforms (e.g., TASHelix, NextAxiom HSS, or similar). Understanding of system architecture concepts and how applications, databases, servers, and networks interact. Familiarity with version control systems and basic DevSecOps or CI/CD practices.
Communication & Collaboration: Ability to communicate technical concepts clearly to both technical and nontechnical audiences. Proven ability to collaborate effectively with business partners, architects, engineers, and IT organizations. Strong customer service orientation and commitment to continuous improvement.
Database & Reporting: Experience writing and maintaining SQL queries, validating data, and supporting reporting solutions. Ability to identify and resolve data quality and integrity issues across integrated systems.
Education/Experience: Position requires a Bachelor's Degree in a relevant field and 8 years of related experience; or, an equivalent combination of education and experience directly related to the occupation. At this level, post graduate course work may be expected.
Desired Qualifications:
- Experience supporting CMMS, EAM, or similar enterprise systems such as Hitachi Asset Suite or Mobile Work Package (MWP).
- Familiarity with web-based technologies, low-code or no-code platforms, and modern user interface frameworks.
- Experience supporting Linux or Windows server environments.
- Experience with automated testing, including test design and execution.
- Experience with basic scripting or automation to support system administration, data validation, or operational efficiency (e.g., Python or similar scripting languages). Deep software development experience is not required.
- Exposure to LANL, DOE, or other regulated operational environments.
- Active Q clearance, or the ability to obtain one.
Work Location: The work location for this position is hybrid and is located in Los Alamos, NM. Hybrid is defined as working partially onsite/partially offsite but within 2 hours ground commute of this location. All work locations are at the discretion of management and can change at any time with appropriate notice.
Position Commitment: Regular appointment employees are required to serve a period of continuous service in their current position in order to be eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the time required, they may only apply for Laboratory jobs with the documented approval of their Division Leader. The position commitment for this position is 1 year.
Note to Applicants:
- Please submit a detailed resume, along with a cover letter addressing how you meet the minimum requirements and any desired qualifications.
- Due to federal restrictions contained in the current National Defense Authorization Act, citizens of the People's Republic of China-including the special administrative regions of Hong Kong and Macau-as well as citizens of the Islamic Republic of Iran, the Democratic People's Republic of Korea (North Korea), and the Russian Federation, who are not Lawful Permanent Residents ("green card" holders) are prohibited from accessing facilities that support the mission, functions, and operations of national security laboratories and nuclear weapons production facilities, which includes Los Alamos National Laboratory.
Located in beautiful northern New Mexico, Los Alamos National Laboratory (LANL) is a multidisciplinary research institution engaged in strategic science on behalf of national security. Our generous benefits package includes:
- PPO or High Deductible medical insurance with the same large nationwide network
- Dental and vision insurance
- Free basic life and disability insurance
- Paid childbirth and parental leave
- Award-winning 401(k) (6% matching plus 3.5% annually)
- Learning opportunities and tuition assistance
- Flexible schedules and time off (PTO and holidays)
- Onsite gyms and wellness programs
- Extensive relocation packages (outside a 50 mile radius)
Directive 206.2 - Employment with Triad requires a favorable decision by NNSA indicating employee is suitable under NNSA Supplemental Directive 206.2. Please note that this requirement applies only to citizens of the United States. Foreign nationals are subject to a similar requirement under DOE Order 142.3A.
Clearance: Q (Position will be cleared to this level). Selected applicants will be subject to a background investigation conducted by or on behalf of the Federal Government, and must meet eligibility requirements* for access to classified matter. This position requires a Q clearance. and obtaining such clearance requires US Citizenship except in extremely rare circumstances. Dependent upon the position, additional authorization to access classified information may be required, which may or may not be available to dual citizens. Receipt of a Q clearance and additional access authorization ultimately is a decision of the Federal Government and not of Triad.
- Eligibility requirements: To obtain a clearance, an individual must be at least 18 years of age; U.S. citizenship is required except in very limited circumstances. See DOE Order 472.2 for additional information.
New-Employment Drug Test: The Laboratory requires successful applicants to complete a new-employment drug test and maintains a substance abuse policy that includes random drug testing. Although New Mexico and other states have legalized the use of marijuana, use and possession of marijuana remain illegal under federal law. A positive drug test for marijuana will result in termination of employment, even if the use was pre-offer.
Regular Position: Term status Laboratory employees applying for regular-status positions are converted to regular status.
Internal Applicants: Regular appointment employees who have served the required period of continuous service in their current position are eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the required period of continuous service, they may only apply for Laboratory jobs with the documented approval of their Division Leader. Please refer to Policy P701 for applicant eligibility requirements.
Equal Opportunity: Los Alamos National Laboratory is an equal opportunity employer. All employment practices are based on qualification and merit, without regard to protected categories such as race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal, state, and local laws and regulations. The Laboratory is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request such an accommodation, please send an email to applyhelp@lanl.gov or call (505)-664-6947.
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