The incumbent is responsible for the engineering, configuration, installation, maintenance, and upgrade of all windows-based equipment including all servers, storage, and host operating systems on physical or virtual servers; provides technical IT support and training to the court unit staff; works with major national systems and those developed or customized for local use. The incumbent works with management in planning, design, maintenance, and support of systems to improve efficiencies.

• Design, configure, and implement enterprise class computer system hardware and operating system software.
• Install, configure, and maintain enterprise storage solutions.
• Design, install, and maintain server environments using virtualization technology.
• Provides expert level systems administration of Windows Active Directory including maintaining file servers, group policy, replication, print servers, DNS, DHCP, and VMware with DEM.
• Install, configure, and utilize enterprise tools for the monitoring and administration of enterprise network and server systems, ensuring efficient operations 24/7.
• Plan, coordinate, implement, and test system security measures to protect data, software, and hardware. Monitor and optimize hardware, operating systems, and databases to improve system performance and reliability.
• Develop and implement short-term and long-range system improvement plans for the court unit, ensuring that the changes can be implemented with minimal disruption at the court site.
• Provides expert level assistance to other IT/Systems Office Staff in areas including system administration, PC configuration, troubleshooting, and management.
• Provide training on new hardware, programs, and databases to all staff members as well as refresher training as needed.
• Provide day-to-day system backup, and regularly monitor day-to-day operations of the equipment and systems. Recommend updates to ensure continued operation, and act as the technical expert in solving computer system problems. Install security, operating system patches, and database software upgrades.
• Other technical duties as assigned.

Conditions of employment

• The successful candidate must be a self-starter as well as detail oriented.
• Customer service is a key to the success of the court unit and must be demonstrated by the incumbent.
• The candidate must be highly organized and tactful, possess good judgment, poise and initiative, and maintain a professional appearance and demeanor at all times.
• Must have strong prioritizing and problem-solving skills.
• Must have solid communication skills (written & oral) to communicate effectively with persons within the court of various levels of technology expertise front line staff to chambers, as well as with persons outside the court.
• A demonstrated ability to work harmoniously with others in a team environment and to exhibit a professional manner is a must.
• The ability to create and maintain appropriate system configuration documentation is also required.
• All appointments are subject to a full background check including an FBI Fingerprint Background Check, as well as periodic reinvestigation. If offered employment, such employment will be provisional pending the satisfactory completion of a mandatory Fingerprint and Background Investigation. The provisional nature of your employment, however, will not affect your start date, salary, or other benefits.

Qualifications

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

The court will conduct an evaluation of each applicant's qualifications and materials after receipt of a complete application package.

Applications must be submitted electronically. The application shall consist of:

Next steps