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System Implementation Specialist
Saudi Arabia
Key Responsibilities
- Deliver end-to-end healthcare IT projects (EMR/EHR integration, medical device connectivity, IT infrastructure) with full ownership of planning, execution, risk management, and closure.
- Collaborate with clinical staff, administrators, IT teams, and vendors to define project scope, manage SLAs, oversee user acceptance testing, and ensure compliance with healthcare regulations.
- Build team capabilities through mentoring, technical training, and establishing knowledge-sharing frameworks for healthcare IT best practices.
- Engage proactively with clients: map clinical workflows, identify IT pain points, propose solutions, and align with sales teams to generate new business opportunities.
- Support channel partners and drive service growth through technical enablement, performance reviews, solution demos, cost-benefit analyses, and upsell/cross-sell opportunities.
Requirements & Qualifications
- Bachelor’s degree in computer science, IT, Healthcare Informatics, or related field (Master’s preferred).
- Minimum 3 years of healthcare IT project management or technical implementation experience, including hands-on EMR/EHR systems (Epic, Cerner, Meditech) and knowledge of healthcare regulations (HIPAA, HITECH).
- Strong technical background in network infrastructure, cloud computing (AWS/Azure), medical device IT integration, and cybersecurity for healthcare data.
- Project management or healthcare IT certifications (PMP, CAPM, CHCIO, CPHIMS) are highly desirable; proven ability to manage vendors and channel partners.
- Excellent stakeholder engagement and communication skills, with the ability to simplify complex IT concepts for clinical staff; willingness to travel up to 30%.
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