System Operations Specialist

At ING we encourage you to `Do Your Thing ` to do more of what you love. We’re on a journey that’s centered around our customers, powered by technology and digital environment, driven by smart, determined people. Our customers feel our people are empowering them to stay a step ahead in life and in business. We’re proud of that!

In ING, creating superior customer is one of our strategic priorities. We constantly hear voice of customer, look through customer’s eyes and focus on customer needs to provide differentiating customer experience

We want you to discover and develop yourself while developing others, be creative, be successful, excel at your career life, work agile so new ideas come to life faster! Interested?

Join our Technology team as Senior Specialist and discover the life at ING.

This role will be responsible for our IT team’ operations and continuous improvement in technology and process with ensuring a 24/7 effective detection and incident response capabilities.

System Operations Senior Specialist (24/7 shifts)

If you think you may take charge of the following responsibilities ;

• Manage bank end-of-day processes with automation tools
• Architectural design, plan, configure, job scheduling, on automation tools.
• To run, monitor, report and document the planned intraday & end-of-day batch & automation works using the Automic system in line with requests and procedures,
• Monitoring all processes 24/7
• To monitor information technology systems and data centers by using monitoring and management systems, to ensure coordination and solution of the problem by reaching the relevant people in case of problems,
• To perform backup operations and physical cartridge management.

If you think you have most of the following qualifications;

• Bachelors degree in computer, electronics engineering or relevant fields
• 2+ years of IT Operation experience and Operations skills
• Proven experience on automation implementations (design, migrate, implement, operate)
• Proficient in using office programs
• Good understanding of Incident Response methodologies
• Good verbal and written English communication skills. We actively communicate with our global peers and managers.
• Passionate for automation technology and trends.
• Motivated self-starter with strong problem solving, pro-active and analytical skills.
• Knowledge on Automic is preferable.
• Working in 24/7 shifts

What We Offer:

At ING, we believe your work should inspire and fulfill you. That’s why we prioritize every detail to ensure you have an exceptional experience:

You First Become Your True Self, Then an INGer:

Flexible and hybrid working models , including remote options every third week of the month and during summer. 14 days of welcome leave in your first year—don’t wait to pursue your dreams!

Continuous Growth and Development:

• Access to global and local learning opportunities through ING Academy, LearnUp , and certification programs with leading universities.
• Opportunities to contribute to innovative projects both locally and globally while advancing personally and professionally.
• Flexible career experiences await you through Short-Term Assignments (STA), Long-Term Assignments (LTA), Mini Career opportunities, Double Major (Çifte Kariyer), Turuncu Misafir, and Global STA/LTA programs , designed to enhance your skills and broaden your experience across different teams, departments, and international locations.
• When you step into a managerial role at ING, our exclusive RISE Leadership Program empowers you to lead with confidence. Centered around technology and people, RISE equips ING leaders with advanced skills and a strategic mindset to navigate and thrive in a dynamic environment.

A Dynamic and Supportive Work Environment:

• An informal and collaborative culture where your ideas and innovations are valued.
• Social clubs, celebrations, and events to help you balance work and fun.

We Care About You:

• Comprehensive health insurance for you and your loved ones.
• Private pension plans to help you achieve your future goals.
• On-site amenities like a gym, coffee shops, a hairdresser, and more to simplify your daily life.

At ING, we’re dedicated to helping you achieve your goals by embracing flexibility, growth, and innovation.

For more information about our Orange Culture , click here now:

https://youtu.be/Q-tB2-J1lzQ

***Candidates are expected not to share any sensitive personal data.