Systems Analyst

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Office of Information Technology

Opening Date: November 26, 2025

Closing Date: 12:01AM on December 13, 2025

Grade: 27 Professional/Technical Services
Salary: $66,952.08 - $94,077.37*/Annually (*Includes 15% recruitment and retention stipend, and eligible for an additional 5% training bonus)
Position Number: 025000101

Position Type: Full-Time

Location: Augusta

Telework: Available

OVERVIEW:

The Department of Administrative and Financial Services (DAFS) Office of Information Technology provides information technology support to over 13,000 employees. MaineIT oversees large-scale enterprise applications that support the critical and diverse business needs of the State of Maine and its agencies.

MaineIT is seeking a qualified and skilled individual who is self-motivated to be a part of a highly technical team supporting MaineDOT and who will represent our C.A.R.E. values in all they do. At MaineIT we:

• Practice Customer-focus , ensuring that our customers are heard, and their needs are met.
• Hold ourselves to a high level of Accountability by being transparent with our stakeholders.
• Maintain an effective level of Responsiveness by providing timely updates in a proactive manner.
• Strive to provide Empathy driven, people-focused services by applying emotional intelligence skills and behaviors.

ABOUT THE JOB DETAILS:

Applicants must have strong problem-solving skills and be able to interact with our end-user community. Although we are in a team environment it is expected that you will be able to work independently to trouble shoot issues while leading the analysis, specification, design and implementation phases of the system engineering lifecycle. An ability to communicate complex technical issues effectively both verbally and in writing is also important.

WHAT'S IN IT FOR YOU?

• You will have an opportunity to work with a dedicated team of software developers and key stakeholders in MaineDOT to analyze issues and design solutions which will result in projects of various sizes.
• You will participate in technology acquisitions and implementations of new hosted systems. MaineDOT uses a wide variety of technology in the office, on the roadway infrastructure, in laboratories, and in the field to support infrastructure construction planning and execution, transportation systems operations and maintenance, and business management.
• You will have the opportunity to add your experience and expertise to Maine state government in a collaborative working environment

WHAT WILL YOU DO ?

Your job as a Systems Analyst will be to work closely as part of the team that oversees the life cycle management of the Department’s IT systems, new acquisitions, and Cloud Applications. You will perform analysis and documentation of business and system interactions, and draft Concepts of Operation for the Departments existing and new systems. You will participate in market analysis, solution design, and IT acquisitions. You will provide support in implementing, configuring, and integrating Cloud hosted applications with our on-prem application including coding. You will be expected to work independently with business and/or vendor teams, using your technical skills to analyze configure, and troubleshot information systems. Must have strong writing skills, be flexible managing multiple priorities and be eager to learn in a collaborative environment that requires attention to detail.

As an OIT-MaineDOT Applications Team Member working as a Systems Analyst on IT Planning initiatives, responsibilities include:

• IT Planning - Facilitate working sessions and meetings with MaineDOT program staff to identify, define and document concept of operations and system requirements.
• IT Procurement - Draft and submit MaineDOT system procurement documents including but not limited to: RFQ’s, RFP’s, contract amendments/renewals, statements of work and invoice processing related to the acquisition and configuration of systems supporting MaineDOT program areas.
• IT Portfolio - Lead the identification, tracking and prioritization of IT work supporting multiple MaineDOT program areas.
• IT Implementation – Lead the design, configuration, testing and deployment of MaineDOT systems including troubleshooting, training and coordination both with vendor and MaineDOT program staff.
• Team Collaboration - Coordinate activities with other IT Planning and MaineDOT Application team members as needed. Recommend and make changes related to communications and collaboration.
• Staff Supervision – Position does not have direct supervisions requirements; however, the position may require training, mentoring, coaching and directing of other analysts.
• MaineDOT Information Systems - Assist with 1.) the management of information assets including, work planning and tracking through the Atlassian JIRA environment as well as the State’s Assyst ticketing system; 2.) systems documentation organization and records retention/management within the Atlassian Confluence WIKI environment, the shared File Server, and MS Teams environment; 3.) as well as managing communications engaging with staff through meetings and email.
• MaineIT CAREs Values - Demonstrate C ustomer Focus, A ccountable, R esponsive, E mpathy with co-workers and MaineDOT program staff.

KNOWLEDGES, SKILLS, AND ABILITIE S:

• Knowledge of all phases of the project development cycle.
• Knowledge of systems analysis and design techniques.
• Knowledge of documentation needs and techniques.
• Knowledge of productivity tools, computerized problem-solving tools, and other work management techniques.
• Knowledge of governmental and business systems.
• Knowledge of structured systems methodologies.
• Ability to design automation systems.
• Ability to design, conduct, and evaluate systems testing.
• Ability to research and evaluate the suitability of automation software and hardware products.
• Ability to establish and maintain effective working relationships.
• Ability to communicate effectively.
• Ability to write clearly and effectively.
• Ability to lead, coordinate the activities of, and provide technical support to project teams.
• Ability to plan, oversee, and evaluate the work of technical subordinates.

Benefits of working for the State of Maine:

No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

• Work-Life Balance – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.

• Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($11,857.68-$13,950.24 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.

• Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements .

• Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value).

• Retirement Plan – The State of Maine contributes 14.11% of pay to the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.

• Gym Membership Reimbursement – Improve overall health with regular exercise and receive up to $40 per month to offset this expense.

• Health and Dependent Care Flexible Spending Accounts – Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.

• Public Service Student Loan Forgiveness – The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office .

• Living Resources Program – Navigate challenging work and life situations with our employee assistance program.

• Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including fathers and adoptive parents—receive forty-two (42) consecutive calendar days of fully paid parental leave . Additional, unpaid leave may also be available, under the Family and Medical Leave Act .

• Voluntary Deferred Compensation – Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.

State employees are eligible for an extensive and highly competitive benefits package , covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness .

Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.

If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

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