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State College of Florida, Manatee-Sarasota

Systems Analyst, Financial Aid Services

SCF offers a comprehensive benefits package to eligible employees, including low-cost State of Florida medical, dental, and vision insurance, tuition scholarships for employees and eligible dependents, paid life insurance, and employer contributions to the Florida Retirement System (FRS). Full-time employees are eligible for paid sick and/or vacation leave in accordance with College policy. Additional benefits and perks include complimentary access to wellness activities, a four-day work week during June and July for eligible 12-month employees working in the summer, and paid winter break and spring break. Eligible dependents also have access to our on-campus Collegiate School. Benefit availability varies by position and employment status.

Visit the SCF Human Resources webpage for benefit details.

Job Summary

The Systems Analyst, Financial Aid Services is specifically responsible for researching, planning, and making recommendations for system enhancements to improve efficiency, productivity, and maintain institutional risk management in the delivery of financial aid to students. It is expected that the individual will develop best practices for managing the extensive and complex financial aid data within the Financial Aid Services Office.

NOTE: Job descriptions and essential functions are subject to change due to advances in technology, utilization of work force, and other factors which may impact the College’s need to modify position requirements.

Essential Duties and Responsibilities

The following listing of essential job duties indicates the general nature and level of work required in this job. This is not designed to be a comprehensive listing of all the activities, duties, or responsibilities that may be required in this job. Individuals assigned to this job may be asked to perform other duties as required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities of the job.

Applicants may be asked to demonstrate any or all of the following duties:

Serves as the primary technical liaison between IT programmers as well as other institutional offices to develop technical solutions in support of institutional strategic initiatives.
Responsible for yearly updates and integrations to continue financial aid processing utilizing Ellucian Banner, ie., budgeting rules, awards, regulatory changes, policy updates under the guidance of the Director.
Analyzes current system practices and makes recommendations to management to streamline processes.
Creates reports to meet data requests from Management team.
Organizes and prepares a variety of technical reports, including creating and running population selections (POPSEL) in Banner. Locates and extracts data from a variety of information sources (Banner, COD, EdConnect, etc.).
Remains current regarding all federal and state regulations pertaining to financial aid programs.
Performsprocessanalysis offinancialaid processes byreviewing, analyzing, and creating detailed documentation offinancialaid systems, processflows, based on staffand studentneeds.
Researches, troubleshoots, and advises on software interfaces with the Ellucian Banner administrative system. Defines business needs and analyzes the impact of system upgrades, patch releases and regulatory changes on financial aid processes to mitigate compliance risk, prevent processing errors, and ensure accurate federal reporting.
Makes recommendations on installations, timing and training.
Analyzes impactofsystem(Common Origination & Disbursement(COD), EdConnect, Ellucian Banner;and NationalStudentLoan Data System(NSLDS), Argos, Banner Document Management System (BDMS), and Automic Automation (formerly UC4) upgrades to existing financialaidprocessesto determine thepotential impactto process flow.
Performs tasks at the operational level and customer service communication level associated with the administration of student financial aid. Adheres to federal and state policies, procedures and guidelines as well as those of the College and campus financial aid programs.
Transmits and requests electronic data from the Department of Education and Common Origination and Disbursement (COD).
Coordinates the loading of Institutional Student Information Records (ISIRs) into the Banner system, as well as packaging of federal, state and institutional aid. Writes and maintains complex SQL- and PL/SQL-based queries and reports to support financial aid processing, reconciliation, and compliance-related analysis using the College report writing system.
Develops regular training materials and presents training sessions to Financial Aid staff incorporating software changes.
Responsible for coordinating the maintenance of financial aid reports in the ARGOS report writing system.
Will attend training/meetings/ and/or functions on-campus as required.
This position will serve as lead in absence of Financial Aid leadership.
Performs other duties as assigned.

Job Qualifications

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

Bachelor’s Degree and two or more years related programming and/or system analysis experience; or equivalent combination of education and experience. Previous experience in a post-secondary financial aid setting is required.

Supervisory Experience:

At least one year experience as a “lead” employee, with responsibility for training or assigning work to others and assisting others with problems, is required.

Language Ability:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Excellent English listening and speaking skills required. Spanish language proficiency is an asset.

Math Ability:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram/chart, or schedule form.

Computer Skills:

To perform this job successfully, an individual should have advanced computer skills in Microsoft Office Applications, including Word, Excel, and Outlook and basic knowledge of PowerPoint software. Demonstrated analytical skills with the ability to gather and compile data and prepare reports and knowledge of advanced SQL and PL/SQL syntaxes and the ability to learn and demonstrate programming skills is required. Must become efficient with current college database software and other college required software within one month of hire. Banner experience is required.

Certificates and Licenses:

None required.

Responsibility for People and Property:

Provides virtual and/or in-person training to financial aid staff as directed.

Responsibility for Communication:

Internal Contacts:

Routine contact with all levels of SCF staff.

External Contacts:

Occasional contact with state and internal auditors and scholarship donors.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to walk, sit, use manual dexterity, and talk and hear. The employee is occasionally required to stand, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, taste or smell, and lift up to 10 pounds. Vision requirements for the position include close, distance, color, and peripheral vision, depth perception and the ability to adjust focus.

Supplemental Information

In addition to satisfactory performance on all of the essential job duties and responsibilities for this job, all State College of Florida, Manatee-Sarasota employees must fulfill the following basic performance expectations:

1. Mission and Goals: Each State College of Florida, Manatee-Sarasota employee is expected to know the College’s mission and goals.

2. Service Excellence: All State College of Florida, Manatee-Sarasota employees will strive to provide outstanding service excellence to everyone they serve including students, the community, and fellow employees in accordance with Pride in Excellence standards as listed:

RESPECTFUL

Act in a courteous manner

Actively listen to gain full understanding

Demonstrate awareness of “everything speaks”

Show empathy and caring

RESPONSIVE

Approach people in an inviting and pleasing manner

Take ownership of actions and decisions

Plan, anticipate, and be forward thinking

Answer and return phone calls and emails

Use proper communication etiquette

Banish the phrase “not my job”

Provide assistance to all inquiries and follow through

ACCURATE

Do it right the first time

Be knowledgeable of product and how it interfaces with others

Ask probing questions

Use resources effectively and efficiently

COLLABORATIVE

Participate in teams

Develop team skill sets

Learn available resources to be responsive to your constituents

Develop internal and/or external connections

3. Grooming and Appearance: State College of Florida, Manatee-Sarasota employees are expected to maintain a neat and professional image at all times. When issued, College personnel must wear uniforms, and maintain a neat, clean, and well-groomed appearance.

4. Safety Awareness: State College of Florida, Manatee-Sarasota employees are expected to work diligently to maintain safe and healthful working conditions, and to adhere to proper operating practices and procedures designed to prevent injuries. Employees are required to wear personal protective equipment as provided.

5. Attendance Standards: State College of Florida, Manatee-Sarasota employees are expected to attend their work assignments and schedules at all times, in accordance with College Rules and Procedures.

6. Training: State College of Florida, Manatee-Sarasota employees are expected to attend College-provided training sessions and meetings when deemed necessary.

7. Continuous Improvement: State College of Florida, Manatee-Sarasota employees are expected to give attention to continuous assessment and improvement of the position’s assigned set of duties and responsibilities.

Pre-Employment Screenings:

Employment is contingent upon successful completion of criminal background screenings and employment reference checks. In accordance with Florida law, applicants and employees are encouraged to review the AHCA Background Screening Education & Awareness webpage, which provides information and resources on background screening requirements. Visit the AHCA website for more information .

Statement of Non-Discrimination:

State College of Florida, Manatee-Sarasota does not discriminate on the basis of sex, pregnancy, race, religion, age, national origin/ethnicity, color, marital status, disability, genetic information or sexual orientation in any of its educational programs, services and activities, including admission and employment. Direct inquiries regarding nondiscrimination policies to: Equity Officer, 941-752-5599, 5840 26th St. W., Bradenton, FL 34207.

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