Systems Engineer

Position Overview

We are seeking a Systems Engineer with a strong focus on Microsoft 365 administration, SaaS integrations, automation, and cloud operations within a modern, nearly fully cloud-based environment. This role is responsible for the performance, security, governance, and optimization of our Microsoft 365 tenant and integrated cloud services.

While identity management and Azure infrastructure remain important components of our ecosystem, this position is primarily centered on managing, securing, and automating our Microsoft 365 and Azure environments. The ideal candidate combines operational expertise with strong PowerShell and/or Python scripting skills to improve efficiency, consistency, and visibility across the platform.

Key Responsibilities

Microsoft 365 Administration

• Administer and optimize Microsoft 365 services including Exchange Online, SharePoint Online, Teams, OneDrive, and related collaboration platforms
• Manage tenant configuration, licensing, service health, and usage optimization
• Maintain and enhance security controls including Conditional Access, MFA, DLF
  Networking, and general Cloud security
• Support integrations between M365/Entra ID and third-party Saas platforms
• Monitor performance, reliability, and user experience across the M365 ecosystem
• Troubleshoot service issues and coordinate with Microsoft support when necessary

Automation & Scripting

• Develop and maintain automation using PowerShell and Python
• Automate reporting, compliance validation, SaaS integration, service request Fulfillment, and configuration management
• Leverage Microsoft Graph, Meraki, ServiceNow, Workday and other APIs to streamline administrative workflows
• Build reusable scripts, automated workflows, and operational tooling to reduce manual overhead
• Identify opportunities to standardize and automate repetitive tasks
• Utilize ServiceNow to develop workflows and automations tied into the ITSM, CMDB, and SPM modules

Identity & Cloud Management

• Support Entra ID configuration related to Microsoft 365 services
• Maintain access controls, group management, and authentication policies
• Provide operational support for Azure-hosted services where required
• Assist with governance and policy enforcement across cloud resources
• Maintain, create, and support automation related to 3rd party SaaS applications