Systems Engineer III

Job Title: IT Systems Engineer III

Location: Tyler, TX or Gainesville, GA

Department: Information Technology

Reports To: Director of Infrastructure

Exempt Status: Exempt

Remote Work: Not Applicable

Travel: Up to 20% within the USA

Overview of Company

Soules Foods is a thriving family-owned food company that has made a positive difference for its customers and consumers for nearly 50 years. Our purpose and promise of Great Food, Made Simple® drives us. Based in Tyler, Texas, the company is a leading national producer of ready-to-eat and ready-to- cook chicken and beef products and is the number one producer of chicken and beef fajitas in the USA. We proudly serve a broad portfolio of great-tasting, high-quality products sold throughout the US via retail, food service distributors, and restaurants. Our wide array of national customers includes prominent organizations such as Walmart, Costco, Sam’s Club, Sysco, and HEB. The company was established in 1975 by John Soules Sr., and the business is now in the second generation of family leadership. The organization has expanded dramatically over the past decade, and with its continued growth, it now has annual sales of approximately $1 billion. The company employs over 2,000 individuals and has three manufacturing facilities in Gainesville, Georgia; Valley, Alabama; and its headquarters in Tyler, Texas.

Job Summary

The IT Systems Engineer III is responsible for designing, developing, supporting, and

maintaining the enterprise’s systems infrastructure across multiple sites for Soules Foods.

This role ensures reliability, security, and continuous improvement of IT systems, proactively

resolving issues to minimize business disruptions.

Qualifications

· Proficiency in virtualization (VMWare or equivalent), AWS, and Microsoft Azure

· Experience with Active Directory, Exchange, Teams, Office365, and Microsoft services

· Skilled in scripting and automation (PowerShell or equivalent)

· Strong knowledge of domain controllers, DNS/DHCP, authentication, OU design, AD

replication, Group Policy, and security solutions

· Excellent documentation and communication skills

· Familiarity with hardware platforms, networking protocols, change control processes,

and helpdesk ticketing systems

· Relevant IT certifications (Microsoft, Linux, or network-related) are advantageous

Education and Experience:

· Bachelor’s degree in computer science, information technology, system

administration, or a related field, or at least 5 years of equivalent experience

· Minimum of 5 years of IT infrastructure system administration experience in a multidata center environment supporting organizations with 500+ employees

Key Responsibilities

NOTE: This description is not intended to be all-inclusive. An employee may perform other related duties to meet the organization's ongoing needs; these duties are considered marginal.

· Maintain, configure, and ensure reliable operation of computer systems, networked

servers, and virtualization environments

· Install and upgrade hardware and software, manage virtual servers, and automate

Processes

· Troubleshoot and resolve hardware/software issues, document solutions, and

prioritize problem resolution

· Provide technical documentation for IT infrastructure planning and upgrades

· Perform regular backups and implement disaster recovery, failover, and security

Strategies

· Monitor systems and infrastructure to ensure high availability

· Participate in the design, architecture, implementation, and maintenance of

technology projects

· Stay current with technology trends and recommend best practices for improvements

· May work outside regular hours for service disruptions or scheduled maintenance

Work Environment

· This job is carried out in a professional office setting and involves using standard office equipment like laptops, desk phones, and smartphones. Regular visits to production facilities may also be required. During those visits, the employee is occasionally exposed to cold and/or humid conditions. The employee occasionally works near moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles, cold temperatures, electrical shock and vibration risks. The noise level in the work environment is moderate.

Physical Demands

· Employees must be able to stand, walk, or sit; use their hands for tasks; reach with their arms; and communicate verbally. Occasional lifting or moving objects is necessary, along with close, distance, color vision, depth perception, and the ability to adjust focus.

· Ability to lift and move objects up to 20 lbs.; occasional lifting and racking of

servers/components up to 40 lbs.

· Occasional work in server rooms or manufacturing environments with loud noise and

low temperatures.

The applicant who fills this position will be eligible for the following:

· Incentive Pay: This position is eligible for the Company’s bonus plan, with amounts varying based on program terms.

· Vacation / Sick days

· Medical, Dental, Vision Benefits

· Telemedicine

· Onsite Clinic – Tyler and Valley

· Free annual health screening

· 401 (k) with company match

· STD and LTD

· Life insurance & other voluntary benefits

· Career Development: We support professional growth through continuous learning and development opportunities

Soules Foods is an Equal Employment Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status.

Applicants with disabilities needing accommodation during the application process can contact Human Resources at the relevant location.

Soules Foods will not discriminate against applicants who discuss their compensation. We also participate in the E-Verify program where required by law.

Unsolicited Assistance: Soules Foods does not accept unsolicited support from external recruitment vendors for U.S. positions. Resumes or candidate profiles submitted without a valid written request and search agreement from HR will be considered the property of Soules Foods. No fees will be paid for candidates hired through unsolicited referrals.