Systems Engineer - Level 2 - Endpoint

Job Description

Cintas is currently looking for a Systems Engineer-Level 2-Desktop for the Enterprise Services team within IT. The Systems Engineer Level 2 is responsible for: researching advanced technology trends in area(s) of expertise; identifying emerging trends and initiating research projects for team members; designing innovative solutions using new technologies; recommending short-term alternatives when appropriate; creating prototypes and leading initial development and testing through to production; defining enterprise-wide scoped SLAs to ensure requirements are met or exceeded; escalating problems as required based on SLAs; developing client satisfaction and capacity planning metrics; coordinating assessment of emerging technologies typically as the lead subject matter expert; evaluating and recommending new projects or tools for the organization; overseeing cost benefit analysis and presenting options to management teams; assisting in the resolution of support issues escalated by senior operations or development personnel; providing technical expertise across business functions; articulating relationship between business and the data and technology that support the business; identifying opportunities to improve business processes via new technologies; making recommendations and influencing long-term technology strategy and planning for multiple business units; assisting in development of RFPs and responses to new business opportunities; acting as subject matter expert to various project teams; determining dependencies and prerequisites; creating CRFs for assigned tasks and ensuring CRFs are approved in accordance with project timeline; and defining production readiness and transition acceptance criteria and ensuring criteria are completed before new system implementation.

Skills/Qualifications

Required:

• High school diploma required; Bachelor's degree in IT discipline, preferred
• Minimum 8 years of experience in the area of Desktop management
• Minimum 3 years of experience with design, implementation, configuration, and troubleshooting enterprise computing and cloud technologies such as Azure AD, RMS, and OMS
• In depth expertise in Autopilot, Co-management, Conditional Access, device policies, MAM for IOS and Android), in depth understanding in Azure Active Directory and Office 365, Security (LAPS, Bit locker, MBAM, Device Guard, Credential Guard)
• Must have strong troubleshooting skills on Intune
• Must have depth knowledge AD/GPO/Azure Cloud integration
• Must have experience Windows Hello for Business, Certificate 802.1X)
• Must have experience Infrastructure design, architecture setup with Intune
• Must have experience Administer, integrate and co-management (Intune-SCCM)
• Must have experience Device Management - JAMF and Intune MDM
• Must have experience in Microsoft Cloud/Hybrid Cloud Management. Onboarding and configuring and transition to cloud
• In-depth knowledge of scripting languages such as PowerShell, Active Directory group policy, Orchestration, and automation