Systems Engineer (Windows clustering, SQL)

Job Duties and Responsibilities:

• Perform application installations, upgrades, and product maintenance for existing customers.
• Troubleshoot application upgrade issues, problem analysis, diagnosis and remediation including critical events.
• Create and maintain upgrade-documentation and processes.
• Build strong positive relationships with the customer and project team members.
• Planning, prioritizing, and executing assignments within deadlines.
• Coordinates and drives compliance with change control policies and processes.

Knowledge, Skills and Abilities

The following skills or knowledge are beneficial to the success of this role:

• Strong Knowledge and experience with Windows operating systems and SQL Server (including Windows / SQL permissions, Windows Clustering, SQL Server AlwaysOn, and SQL code / queries).
• Familiarity with PowerShell and writing scripts to perform application installs / uninstalls.
• Excellent communication skills.
• Strong problem solving skills.
• Well organized, detail oriented, self starter, able to work independently.
• Working knowledge of VMWare and Active Directory.
• Must demonstrate the ability to learn and communicate new technologies.
• Knowledge of the software and hardware implementation methodology.
• Ability to identify best solutions to discovered problems or deficiencies.

Education:

• BA or BS degree in computer science, engineering, information systems/technology, and/or other relevant combination of training and work experience.
• Microsoft AZ-900 Certification is recommended.

Requirements

• Ability to communicate with all levels of staff and management.
• Ability to explain technical terms to non-technical individuals.
• Will require nighttime work at times to perform application upgrades in a production environment.
• Experience: Typically requires a minimum of 2 to 3 years of related experience.