Systems Manager

General Purpose:

The Systems Manager reports to the Technical Operations Director and is responsible for the day-to-day management and strategic oversight of all IT infrastructure operations including networks, servers, storage, virtualization, cloud platforms, data centers, and end-user computing environments across all firm locations. This position ensures the stability, security, and scalability of Holland & Hart's technology infrastructure while leading a team of systems engineers and administrators and driving automation initiatives to improve operational efficiency and scalability.

Essential Duties/Responsibilities:

• Manages and leads a team of systems engineers responsible for network, server, storage, virtualization, cloud, and end-user computing infrastructure across 13 regional offices and firm data centers.
• Develops and implements tactical infrastructure plans that align with the firm's strategic technology roadmap and ensures high availability of all systems.
• Oversees the engineering, implementation, and maintenance of on-premise and cloud infrastructure including network, storage, compute, IaaS, and PaaS.
• Manages vendor relationships and service contracts for infrastructure hardware and software
• Leads infrastructure automation, DevOps practices, and infrastructure-as-code methodologies to reduce manual processes, improve deployment consistency, and enable rapid scaling across all environments.
• Provides management oversight and resource allocation for end-user computing operations, ensuring strategic alignment with overall infrastructure roadmap.
• Coordinates with the Technical Support team to ensure seamless resolution of infrastructure-related incidents and proper escalation procedures.
• Maintains comprehensive metrics on infrastructure performance including uptime, capacity utilization, incident response times, and asset management.
• Develops and maintains automated procedures and infrastructure-as-code templates governing the operation and maintenance of network systems, including hardware, backup, disaster recovery, wireless, and BYOD policies.
• Works closely with the Security Manager to ensure timely application of security patches and that all infrastructure implementations follow security best practices.
• Participates in budget development for infrastructure hardware, software, and services, managing expenses within approved allocations.
• Provides technical expertise and guidance to the Technical Operations Director on infrastructure strategy, capacity planning, and technology roadmaps.
• Ensures compliance with all IT policies, procedures, standards, and guidelines across the infrastructure team.
• Travel to other offices as required for infrastructure projects and onsite support.
• Perform additional duties and tasks assigned, demonstrating flexibility and a commitment to supporting the firm’s overall objectives.

Competencies:

• Communication – Understands the importance of and demonstrates verbal, written, and non-verbal communications.
• Customer/Client Experience – Creates a consistent and exceptional experience for others, whether directly to external clients/customers or indirectly through internal support, that elevates the overall perception of the firm.
• Strategic Thinking – Plans and makes decisions within the framework of the firm's strategic intent.
• Team Management & Results Orientation – Creates and maintains high functioning team(s).

Supervisory Duties:

• Develop and nurture a working environment that prioritizes inclusivity and a client-centric approach. Recognize and reward strong performance, teamwork, professionalism, and responsiveness. Instill confidence within the team and among the firm's professionals by celebrating hard work and success. Set clear and achievable expectations for future success.
• Effectively organize and oversee the scheduling, workload distribution, and productivity of the team to ensure efficient operations.
• In collaboration with the department head and in accordance with company policy, make informed hiring and selection decisions to build a high-performing team.
• Deliver timely and constructive performance feedback. Complete performance evaluations to help team members grow and improve.
• Actively coach, develop, and train team members to ensure they meet and exceed departmental expectations and perform their duties effectively.
• Review and approve timecards and vacation requests for direct reports, ensuring compliance with organizational policies and procedures.
• Efficiently manage daily responsibilities in alignment with departmental goals and objectives.
• With the assistance of HR and the department head, manage employee discipline and, when necessary, termination in accordance with company policy and legal guidelines.

Job Qualifications (Education, Experience and Certification):

• Bachelor's degree in Computer Science, Information Systems, or other technology field; or the equivalent in education and experience.
• Eight (8) years of IT infrastructure experience including networking, server administration, storage, and cloud technologies, or relevant experience.
• Three (3) years’ experience in a technical leadership role managing people.
• Experience managing infrastructure in a professional services or legal environment preferred.
• Cisco, VMware, Microsoft Azure, AWS, Terraform, Ansible, or other infrastructure automation certifications strongly preferred.
• Proven ability to manage and develop technical teams while maintaining hands-on technical expertise.
• Strong project management skills with experience leading infrastructure implementations and migrations.
• Excellent written and verbal communication skills with the ability to explain technical concepts to non-technical stakeholders.
• Experience with ITIL or other IT service management frameworks preferred.
• Strong analytical and problem-solving skills with attention to detail and ability to work under pressure.
• Demonstrated ability to balance strategic planning with tactical execution in a fast-paced environment.

Physical Requirements:

While performing the duties of this position, the employee must have the ability to sit, stand and/or walk for extended periods of time; manipulate (lift, carry, move) weights of at least ten (10) pounds; have repetitive wrist/hand/finger movement to work on a computer and/or related office equipment; speak clearly and concisely so listeners can understand; and regularly understand the speech of another person.

The physical demands described here are representative of those that must be met by this position to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment:

Professional office atmosphere. Sedentary work that primarily involves sitting or standing for prolonged periods. Position may require occasional off-hour meetings and events.

The work environment characteristics described here are representative of those this position may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel:

This role requires travel to other Holland & Hart locations on a semi-regular basis, sometimes with short notice.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

Compensation:

Holland & Hart offers of employment take into consideration a candidate’s education, training, and experience, as well as the position's work location, external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. A discretionary bonus may be available based upon performance. The Colorado salary range is $113,924 - $189,874 annually. A discretionary bonus may be available based upon performance.

Application Window:

The application window is anticipated to close on or after Friday, January 30, 2026. Holland & Hart reserves the right to close the position prior to or after this date.

Benefits:

Holland & Hart works hard to promote work/life balance with a 37.5-hour scheduled work week for most staff employees, a robust wellness program, and generous PTO and holiday pay for eligible employees. Full-time employees become eligible for benefits on the date hire, with a benefits offering that includes medical, dental, vision, life, AD&D, EAP, STD, and LTD. Also available are voluntary income protection benefits such as supplemental life, accident, critical illness, and hospital indemnity insurances, as well as a 401(k)-retirement plan with a company match. In addition, the firm has programs that may provide for educational assistance, free or discounted legal services, and opportunities through the Holland & Hart Foundation, which is a non-profit organization dedicated to creating volunteer opportunities for lawyers, staff, families, and friends of Holland & Hart LLP. Part-time employees may have access to some of these benefits, which may be on a pro-rated basis.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.