Systems Operations Engineer II

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JOB PURPOSE:

The Systems Operations Engineer II at Howard University Hospital is responsible for the design, implementation, maintenance, and optimization of the hospital’s enterprise systems infrastructure. This role ensures the stability, security, and efficiency of on-premises and cloud-based systems that support clinical, administrative, and research activities throughout the hospital. The engineer serves as a subject matter expert in healthcare systems architecture, automation, and performance monitoring, providing leadership in developing operational standards and mentoring junior staff.

SUPERVISORY AUTHORITY:

None

NATURE AND SCOPE:

This position operates within the Infrastructure and Operations division of Hospital IT Services and plays a critical role in managing the hospital’s data center operations, virtualization platforms, storage systems, and hybrid cloud services. The Senior Systems Operations Engineer collaborates with Network Services, Information Security, Clinical Application Support, and Biomedical Technology teams to deliver reliable, secure, and scalable computing environments. The role requires proactive monitoring, incident response, and long-term strategic planning to align infrastructure services with hospital goals and regulatory requirements.

PRINCIPAL ACCOUNTABILITIES:

CORE COMPETENCIES:

MINIMUM REQUIREMENTS:

Education

Experience

Technical Skills

Certifications (Preferred)

Compliance Salary Range Disclosure

Compensation Range: $106,200 - $118,000