Uniform Inventory Management
- Maintain an accurate inventory of all uniforms, including those for Front Office, Housekeeping, F&B, Engineering, and other departments.
- Track and manage the issuance, return, and replacement of uniforms to ensure all staff are properly equipped.
- Ensure new uniforms are ordered and replenished on time, maintaining compliance with budget allocations.
- Inspect uniforms regularly for wear and tear, damage, or stains to ensure they are in good condition and presentable.
- Monitor stock levels and coordinate with Procurement/Housekeeping for timely ordering of replacements.
Uniform Issuance and Distribution
- Issue new uniforms to staff during onboarding, verifying correct size, style, and brand compliance.
- Collect uniforms from staff at the end of employment or periodically for maintenance, cleaning, or replacement.
- Keep accurate records of uniform issuance, returns, and adjustments to ensure accountability and traceability.
- Ensure timely distribution of uniforms to minimize downtime and maintain professional appearance of all staff.
Tailoring and Alterations
- Provide tailoring and alteration services to ensure proper fit, comfort, and professional appearance.
- Perform minor repairs including sewing seams, patching holes, adjusting hems and waistbands, replacing buttons, or fixing zippers.
- Coordinate with staff to schedule fittings or adjustments and ensure alterations are completed promptly.
- Maintain tailoring equipment in safe and good working condition.
Uniform Cleaning and Maintenance
- Coordinate with Laundry or Housekeeping to ensure uniforms are cleaned, pressed, and returned on schedule.
- Maintain proper storage of uniforms to protect against dirt, damage, or loss.
- Check cleanliness and presentation of uniforms daily before distribution.
- Implement measures to prolong the life of uniforms through proper handling and storage.
Record-Keeping and Reporting
- Maintain detailed records of uniform inventory, issuance, returns, alterations, and replacements.
- Report to Housekeeping or HR on stock levels, repair needs, or new uniform requirements.
- Maintain accurate records of staff sizes, uniform entitlements, and special requests.
- Generate reports as needed for management regarding uniform status, expenditure, and trends.
Guest and Staff Interaction
- Ensure staff uniforms reflect the hotel’s image, brand standards, and professionalism.
- Provide assistance and guidance to staff regarding uniform care, fitting, and replacement.
- Work closely with HR, Housekeeping, and Department Heads to coordinate uniform requirements for new hires, promotions, or replacements.
- Handle special requests for uniforms for VIPs, events, or temporary staff.
- Support laundry attendant colleagues when it’s required
Compliance, Health & Safety
- Ensure uniforms comply with hygiene, safety, and brand standards.
- Maintain a clean, organized, and safe uniform room and tailoring area.
- Follow proper procedures when using tailoring equipment, sewing machines, and chemicals (if any).
- Implement safe storage, handling, and disposal of any cleaning agents or sewing materials.
- Ensure emergency exits and equipment are accessible and functional in the uniform room.
Upholstery Duties
- Carry out repairs and reupholstery work for furniture items including chairs, sofas, headboards, cushions, and curtains as required.
- Inspect guest room and public area furnishings regularly to identify fabric wear, tears, or fading and report major damages to the Executive Housekeeper.
- Replace or re-stitch worn or damaged fabric panels, zippers, and linings to restore furniture appearance and comfort.
- Assist in selecting suitable fabrics for upholstery repair, ensuring consistency with hotel design and brand standards.
- Coordinate with Maintenance and Housekeeping teams for furniture movement, fabric fitting, and reinstallation.
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