Talent Acquisition Executive

Company Description

ibex is a global business process outsourcing (BPO) company that delivers innovative solutions in customer engagement, online acquisition technology, and smart digital marketing. With 35,000 employees and 34 operations facilities around the world, ibex provides a differentiated customer experience across multiple industries, including retail, e-commerce, healthcare, fintech, utilities, and logistics. The company's Wave X platform and industry-leading technology manage nearly 200 million critical customer interactions and add over $2.2B in lifetime customer revenue each year.

Job Overview

ibex. is looking for Talent Acquisition Executive who will be responsible to meet recruitment targets by sourcing talent for vacant positions.

Job Description

· Coordinating with hiring managers to identify staffing needs

· Determining selection criteria

· Sourcing potential candidates through online channels (e.g. social platforms and professional networks

· Liaising with internal departments to determine recruitment needs

· Determining selection criteria, hiring profiles, and job requirements for vacant positions

· Sourcing potential candidates through online company career portals, recruitment sites, job boards, social platforms, as well as print media, posters, and flyers, when required

· Managing hiring processes via electronic Applicant Tracking Systems

· Evaluating applications and screening candidates via calls or emails, as well as facilitating pre-interview assessments

· Compiling interview questions and conducting in-person or video call interviews with shortlisted candidates

· Preparing hiring forecasts as part of the company's strategic planning

· Documenting processes and fostering good relationships with potential candidates and past applicants

· Developing hiring strategies and procedures in line with industry trends, as well as keeping informed of advancements in the field

Job Specifications

· Applicant must possess Good English communication skills

· Prior experience is not mandatory, both fresh graduates and experienced individuals can apply.

· Candidates having experience in Customer Services Recruitment are also encouraged to apply.

· Job Timings: 12pm-9m
· Working Days: 6 days (Mon-Sat)
·Minimum Education: Bachelors

Job Type: Full-time

Pay: Rs55,000.00 - Rs75,000.00 per month

Application Question(s):

• Need a plan to recruit 35 heads in a month, what will be your action plan and what steps you will take to meet your target. Answer in pointers.

Education:

• Bachelor's (Required)

Experience:

• Talent Acquisition: 1 year (Required)

Language:

• English (Required)

Work Location: In person