Talent Acquisition Manager

Multiinsight is a Shopify & eCommerce Growth Agency helping brands grow through Shopify Development, CRO, A/B Testing, Email Marketing, Klaviyo, and Paid Media.

Learn more:

Website: https://www.multiinsight.com/

LinkedIn: https://www.linkedin.com/company/multiinsight-shopify-agency/

Instagram: https://www.instagram.com/multiinsight/

As the Talent Acquisition Manager, you will own the entire recruitment function and serve as a strategic hiring partner to leadership.

You will be responsible for building robust talent pipelines, identifying and engaging top talent, managing the end-to-end hiring process, and ensuring an exceptional candidate experience. Beyond recruitment, you will also oversee key HR operations including onboarding, offboarding, attendance management, employee documentation, and day-to-day people operations.

The ideal candidate combines strong recruitment expertise with excellent communication, stakeholder management, negotiation skills, and a deep understanding of what great talent looks like within an eCommerce or digital marketing agency environment.

• Manage the full recruitment lifecycle from workforce planning and job postings through offer negotiation and successful onboarding.
• Build and maintain strong talent pipelines for current and future hiring needs across multiple departments.
• Source candidates through LinkedIn, job boards, referrals, networking, communities, outbound sourcing, and other creative recruitment channels.
• Conduct detailed screening interviews to assess technical capabilities, experience, cultural alignment, and growth potential.
• Partner closely with department heads and leadership to understand hiring needs, team structures, and ideal candidate profiles.
• Provide hiring managers with regular updates regarding pipeline health, candidate progress, hiring challenges, and market insights.
• Develop proactive sourcing strategies to attract high-quality talent before positions become urgent.
• Lead and continuously improve the candidate experience from first interaction through onboarding.
• Manage multiple open positions simultaneously while maintaining speed and quality of hiring.
• Drive offer negotiations and candidate closing processes.
• Ensure hiring timelines are met and critical positions are filled efficiently.
• Stay updated on recruitment best practices, talent market trends, compensation benchmarks, and competitor hiring activity.
• Create and optimize recruitment processes, scorecards, interview frameworks, and hiring workflows.
• Track and report key recruitment metrics including:
• Time-to-Fill
• Time-to-Hire
• Offer Acceptance Rate
• Source Effectiveness
• Hiring Funnel Conversion Rates

• Shopify Developers
• CRO Specialists
• Email Marketing Specialists
• Klaviyo Experts
• Meta Ads Specialists
• Media Buyers
• Sales Representatives
• Business Development Representatives
• Social Media Managers
• Content Marketers
• Copywriters
• Video Editors
• Graphic Designers
• Account Managers
• Project Managers
• Operations Team Members
• Leadership and Management Roles

• Own and manage the onboarding process for all new hires.
• Ensure a seamless transition from candidate to team member.
• Coordinate onboarding schedules, documentation, system access, and training requirements.
• Conduct orientation sessions and ensure new employees understand company policies, expectations, and culture.
• Partner with managers to ensure successful integration of new hires during their first 90 days.
• Gather onboarding feedback and continuously improve the employee onboarding experience.

• Maintain employee records and HR documentation.
• Monitor attendance, punctuality, leave records, and employee compliance with company policies.
• Address basic employee relations and day-to-day HR concerns.
• Support employee engagement and culture-building initiatives.
• Assist leadership in implementing HR processes and organizational improvements.
• Ensure HR records remain organized, accurate, and up to date.

• Manage employee offboarding processes professionally and efficiently.
• Coordinate exit interviews and collect employee feedback.
• Ensure company assets, system access, and documentation are properly managed during employee exits.
• Maintain accurate records related to employee transitions.
• Identify trends and insights from employee departures and provide recommendations to leadership.

• 3+ years of Talent Acquisition or Recruitment experience.
• Experience managing end-to-end hiring processes independently.
• Proven success recruiting for digital marketing, creative, technical, sales, and operational roles.
• Strong sourcing skills and ability to build talent pipelines proactively.
• Excellent interviewing and candidate assessment capabilities.
• Exceptional communication, relationship-building, and stakeholder management skills.
• Strong negotiation and candidate-closing abilities.
• Ability to manage multiple vacancies simultaneously in a fast-paced environment.
• Highly organized with strong attention to detail.
• Strong problem-solving mindset and sense of ownership.

We're looking for someone who:

• Understands how exceptional agency teams are built.
• Can identify high-performers beyond what's written on a resume.
• Moves quickly without compromising hiring quality.
• Is highly resourceful, proactive, and execution-focused.
• Takes ownership of hiring outcomes and solves problems independently.
• Understands our vision and can translate it into hiring decisions.
• Acts as a trusted talent partner to leadership.
• Is passionate about helping people and organizations grow.

• Fast-Paced Growth – Work with leading eCommerce brands and exciting Shopify growth projects.
• 📍 On-Site Collaboration – Join our team at our Gulberg Greens, Islamabad office.
• Career Development – Gain hands-on experience and grow within the eCommerce and agency space.
• Team-Driven Culture – Work in a collaborative environment where your ideas and contributions matter.
• Learning & Leadership Exposure – Receive mentorship and exposure to recruitment, operations, project management, and eCommerce growth strategies.